Is KeyBank a good company to work for as a Bank Manager?

Bank Manager professionals working at KeyBank have rated their employer with 3.7 out of 5 stars in 446 Glassdoor reviews. This is a higher than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Bank Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Bank Manager interview questions at KeyBank .

Does KeyBank pay Bank Manager employees well?

Bank Manager professionals rate their compensation and benefits at KeyBank with 3.7 out of 5 stars based on 446 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Bank Manager salaries at KeyBank.

How happy are Bank Manager professionals working at KeyBank?

59% of Bank Manager employees at KeyBank would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Bank Manager professionals have also rated KeyBank with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 322 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 202 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 201 reviews)); "Good work life balance if you are not in Investment Banking" ((in 181 reviews)); "Flexible work schedule start times as well as work from home capabilities while working in IT." ((in 74 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 154 reviews)); "No training manuals or formalized training." ((in 76 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 73 reviews)); "Even the upper management had their favorite employees and were not afraid to show favoritism while at regional meetings, team building groups and training sessions." ((in 28 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 25 reviews))

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KeyBank

KeyBank Bank Manager reviews

3.7

59% would recommend to a friend

(446 total reviews)

Chris Gorman

67% approve of CEO

46% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.6

Career opportunities

3.4

Culture & values

3.1

Senior management

Banker/Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

3.0

Dec 12, 2023

The culture has changed with this company. Wigits is the word

Personal banker

Recommend

CEO approval

Business Outlook

Pros

paid time off benefits, was close to home

Cons

cold calling. sales, micromanaging to the extreme.

2.0

Dec 12, 2023

They are okay

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Your job is pretty secure. Local Branches are nice.

Cons

They are constantly changing what your job role is and refuse to fully staff branches.

3.0

Dec 10, 2023

Likely to Merge

Personal banker

Recommend

CEO approval

Business Outlook

Pros

diversity & inclusion throughout company, opportunities for growth, commission available, clients are typically wonderful, some coworkers helpful & teamwork minded

Cons

extreme favoritism, very few part time positions, pressure to sell unnecessary accounts to elderly people, sales often stolen by other bankers, unhealthy competition, lack of support from company to new mothers, HR extremely difficult to get a hold of or get an answer from, be aware of FSA accounts you did not sign up for, unfair compensation for branch mangers & extreme lack of support, most of their "culture" is on paper/training materials only & isn't enacted

Viewing 76 - 78 of 446 Reviews

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Jobs at KeyBank

Senior Relationship Manager OR Senior Banker, Income Property Group

Senior Relationship Manager OR Senior Banker, Income Property Group

Senior Banker, Income Property Group

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KeyBank reviews FAQs

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KeyBank

KeyBank Bank Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The culture has changed with this company. Wigits is the word

They are okay

Likely to Merge

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Jobs at KeyBank

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