KeyBank Bank Manager reviews

3.8

59% would recommend to a friend

(446 total reviews)
avatar

Chris Gorman

67% approve of CEO

46% positive business outlook

Banker/Manager employees have rated KeyBank with 3.8 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

446 reviews
5.0
Jan 1, 2026

Work environment

Recommend
CEO approval
Business Outlook

Pros

Have great career advancement opportunities They pay generously They have a inclusive culture

Cons

Certain career advancement pathways aren’t as accessible as others, but still achievable if you make it known where you want to go and are willing to work to get there.

5.0
Dec 3, 2025

Best job ever

Recommend
CEO approval
Business Outlook

Pros

- bonus opportunities -advancement opportunities

Cons

Only way to the get a raise is to move up within the company

2.0
Nov 21, 2025

Okay job, terrible leadership

Recommend
CEO approval
Business Outlook

Pros

Decent PTO, some good benefits.

Cons

Leadership is completely incompetent and don’t do much. In the branch, bankers are expected to do everything- absolutely everything. There’s almost no reason for a branch manager to exist as most of them are never in branch and don’t know how to do anything. All of the workload falls on the personal bankers and it’s not fair.

Viewing 7 - 9 of 446 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.