Is KeyBank a good company to work for as a Bank Manager?

Bank Manager professionals working at KeyBank have rated their employer with 3.8 out of 5 stars in 446 Glassdoor reviews. This is a higher than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Bank Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Bank Manager interview questions at KeyBank .

Does KeyBank pay Bank Manager employees well?

Bank Manager professionals rate their compensation and benefits at KeyBank with 3.6 out of 5 stars based on 446 anonymously submitted employee reviews. This is 5.7% better than the company average rating for salary and benefits. Find out more about Bank Manager salaries at KeyBank.

How happy are Bank Manager professionals working at KeyBank?

59% of Bank Manager employees at KeyBank would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Bank Manager professionals have also rated KeyBank with a 3.7 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.5 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 317 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 204 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 184 reviews)); "Great benefits and time off" ((in 62 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 151 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 76 reviews)); "No training manuals or formalized training." ((in 72 reviews)); "highly political environment; favoritism is abundant" ((in 25 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 24 reviews))

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KeyBank

KeyBank Bank Manager reviews

3.8

59% would recommend to a friend

(446 total reviews)

Chris Gorman

67% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (446 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Banker/Manager employees have rated KeyBank with 3.8 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

446 reviews

4.0

Oct 17, 2025

Good place to work

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Good pay Great benefits health focused work life balance

Cons

Poor management staffing issues lack of support when short staffed

3.0

Sep 17, 2025

Loved all my customer's

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Own office setting, Excellent Coaching. Real team atmosphere. Room for growth and advancement.

Cons

Long lines during the 1st of the month, angry customers both in branch and on the phone, difficult area to meet quarterly goals on.

3.0

Sep 5, 2025

Personal Banker

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Commissions on products sold. Bankers hours. Holidays off.

Cons

Your success depends heavily on the branch location.

Viewing 10 - 12 of 446 Reviews

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Jobs at KeyBank

Senior Relationship Manager OR Senior Banker, Income Property Group

Senior Relationship Manager OR Senior Banker, Income Property Group

Commercial Relationship Manager

Sr Relationship Manager

Business Banking Relationship Manager

KeyBank reviews FAQs

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KeyBank

KeyBank Bank Manager reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to work

Loved all my customer's

Personal Banker

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