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      KeyBank

      Is this your company?

      KeyBank reviews

      3.6

      60% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      64% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      Jul 16, 2014

      It is your standard banking job.

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady pay, exact hours. Good first job out of college.

      Cons

      Mediocre pay, little communication across the different levels (sales, marketing, branch ops, etc.)

      2.0
      Mar 25, 2014

      Overworked and underpaid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always career opportunities to move around departments; although these opportunities are mostly all lateral moves, it's difficult to move "up" in the company. Decent benefits, 3 weeks vacation to start out. Kind of laid back for a bank, although the corporate culture is a little strange.

      Cons

      Low-balled wages/salaries. Denied annual raises and/bonuses even when the company is doing well; this seems to depend on the department you work for. Little to no work-life balance, even though they have the technology to allow more flexibility, this will also depend on the department/manager. Constantly eliminating positions to create smaller staff size, while the work volumes increase. Then expect the higher work volumes to be completed with less staff, while offering no pay increase or bonuses, noting the base rates are a low balled rate to begin with. Terrible for employee morale.

      1.0
      Mar 12, 2014

      Used to be a good company and then they hired a bunch of Citizens people!

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good IT system. Plenty of locations with plenty of people getting fired so there is room for advancement that way.

      Cons

      Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans. Rampant sexual harassment that never gets addressed. Unrealistic expectations of employees in terms of goals. Nepotism!

      Viewing 130 - 132 of 3,510 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.