KeyBank reviews

3.6

60% would recommend to a friend

(3,510 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Aug 2, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Good Manager, good communication, decent benefits

Cons

Poor systems, high turnover, anemic support staff

2.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work flexibility and PTO schedule, great team to work with and learn a significant amount about the business.

Cons

Insane demand of 100+ emails a day with no organization from higher ups to achieve everything required. Either you had to figure out everything on your own or you failed. Also they eliminated my position with a few months of advanced notice so I could train 3 people taking over my job which seemed unorthodox. Was offered a position to stay on only on my last week of employment with them.

Viewing 136 - 138 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.