KeyBank reviews

3.6

60% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jul 31, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Great job!!!!! Great boss, good location

Cons

Low pay , bad training, high deductible insurance

5.0
Jul 30, 2025

Great Company!

Recommend
CEO approval
Business Outlook

Pros

I loved working at KeyBank. I enjoyed working M-F, I got 15 days of Paid Time Off, Paid Holidays.

Cons

Not flexible during the week. If you needed to leave early for an appointment or take a day off, you had to use PTO. Also they put PTO and Sick Pay together so if you’re sick you also have to use PTO

2.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 401k match, direct management is fine

Cons

Senior management and higher do not know how to read the room. We are drowning in due dates being last minute constantly and all they seem to care about is RTO that’s pointless when we don’t even need to interact much with each other, plus everyone lives in multiple different areas. For them wanting us to RTO so badly, they don’t care about us losing out on salary with the cost of traveling and still give terrible raises that aren’t even equal to cost of living and losing out each year due to that with being behind in raises constantly. Getting promoted is near impossible since there is too much competition and when you ask for additional work you get ignored to try to get that criteria to move up. Also, CRO seems more interested in his investments over the wellbeing of employees

Viewing 139 - 141 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.