KeyBank reviews

3.6

60% would recommend to a friend

(3,511 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Mar 4, 2019

Platform

Recommend
CEO approval
Business Outlook

Pros

The benefits are fine, basically on par with other banks. The 401k is matched paycheck by paycheck and you're vested day one. The stock purchase program is good.

Cons

The technology is at least 10 years behind the big 5. It takes an hour to open an account for an existing client. Literally. The culture has become very, very aggressive. Key is headed for a sales integrity issue very soon based on what some of the bankers and managers are doing. Goals will jump huge amounts year to year. To the tune of 30%-50% on average, whether you hit the prior year goal or not. They're just raised because they can be. It's insane. Even Wells wasn't that bad. And, if you dont make the astronomical goal, they'll just start pushing you out.... And raise your goal 30%. Seriously. Not exaggerating. There's a big outside sales push, but, being a moderately sized regional bank, it's not terribly effective.

1.0
Jan 8, 2019

Failing Brand and Reputation

Recommend
CEO approval
Business Outlook

Pros

401k and health benefits are offered.

Cons

It is a hostile work environment where everyone is made to feel expendable and under appreciated.

Viewing 187 - 189 of 3,511 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.