KeyBank reviews

3.6

60% would recommend to a friend

(3,511 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Stable and subdued workplace, 401k match.

Cons

Culture involves fearmongering and control, poor opportunities for personal growth, poor salary increase schedule, regular rounds of layoffs, no respect for technical staff (they are considered disposable). Benefit cost high versus other companies.

1.0
Mar 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Great training program, ok benefits , decent hours, northeast trainer is fabulous. Difficult to find any more pros- 20 word minimum not easy in regards to positive comments about my experience

Cons

Management is not supportive, don't go to corp HR if you have any problems or concerns! Team work is not promoted, terrible communication. Do NOT believe HR re: no- retaliation policy - you will regret it

3.0
Feb 15, 2014
Recommend
CEO approval
Business Outlook

Pros

KeyBank has good benefits and start off with great vacation time. They promote within the branches if you want to move to a different position.

Cons

They eliminated the customer service manager position which was the only position that knew how to do all jobs in the branch. The company would have been better off eliminating the branch manager position since that position was only responsible for their employees which on average was about five people. That position was also the highest paying position so eliminating that position would have saved the company more money that eliminating the CSM position.

Viewing 226 - 228 of 3,511 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.