KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 19, 2024

Talk a big game

Recommend
CEO approval
Business Outlook

Pros

They promote from within, so opportunities for advancement. Most positions work on a hybrid schedule.

Cons

They talk like they are a special company, but ultimately they are just like the rest.

2.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers were amazing to work with. Everyone is pleasant to one another and always helping each other out.

Cons

Since Chris Gorman has taken over a lot of senior employees who have been with the company 20+ years and some much longer (40 and 50 years) are being laid off and those within years of retirement are being shown the door and not offered retirement packages. Technology departments are also shrinking and workloads are piling up. While other companies are still Investing in technology from workers to maintaining basic infrastructure Key has taken the opposite approach and decided to go full stop.

1.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

It was a job with a company that paid its employees on time. If you are young, learn what you can and move to greener pastures.

Cons

Lack of real leadership within department and company from top down. No long term planning Development is too reactionary to customer support and not proactive to put out fires. Too many rally style meetings, lots of pats on the back for upper management for not doing really much of anything impressive. For designs that are supposed to be flexible and lightweight, too many late night, early morning, weekend work hours involved, no time compensation offered or extended. If you attempt to take time for all the unpaid overtime time you are made to feel quite unwelcomed.

Viewing 22 - 24 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.