KeyBank reviews

3.6

60% would recommend to a friend

(3,513 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Aug 9, 2025
Recommend
CEO approval
Business Outlook

Pros

From a pay and work duties standpoint, you could do a lot worse than KeyBank. Many of the branch managers I had were excellent; I met some very kind and very supportive people during my time there.

Cons

It is impossible to untangle my feelings towards KeyBank from the behavior I saw while I worked there. I rotated between more than five different branches in total and the level of workplace professionalism I encountered was not good. In my experience Key seems to hire a lot of younger staff (late teens and early twenties) and there was A LOT of immaturity and bad behavior wherever I went. Of course there were nice people as well, but in only a few short months I saw so much childishness that I quickly came to the conclusion that I did not want to be part of such an organization.

1.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

They allow for a flexible work style.

Cons

Compensation package is not competitive though benefits are good.

Viewing 244 - 246 of 3,513 Reviews

Glassdoor has 3,823 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.