KeyBank reviews

3.6

60% would recommend to a friend

(3,513 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 23, 2023

Poor Sr. Mgmt.

Recommend
CEO approval
Business Outlook

Pros

Didn't value professional ethics but only sales goals

Cons

Culture of back stabbing competition

1.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

None. Horrible company and an awful introduction into banking.

Cons

During my time at this company, there was a lack of support, lots of politics, poor pay, and grimey coworkers. To elaborate, the office culture was competitive (not the good kind), Coworkers were cliquey, and both management and coworkers engaged in workplace bullying. Also, good luck trying to get in touch with HR, who’s located in Ohio and may or may not pick up the phone. Extremely difficult to meet goals and to move up (whether to branch management, merchant services or as a FA). Zero stars.

1.0
Dec 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great networking opportunity and a great place to learn about banking products, solutions to help others that you can apply to your own life.

Cons

Managers do not care about employees, Area leadership does not address concerns, and even after filing a complaint and leaving the company there was never any follow-up regarding complaints - WE were told to voice our concerns but it fell on deaf ears. I loved my job and the community I helped but the lack of support and decisions made forced me out. They only care about the employees who have been with them long term and 3 years didn't matter, like a big frat house behind the scenes. Stay away

Viewing 292 - 294 of 3,513 Reviews

Glassdoor has 3,823 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.