KeyBank reviews

3.6

60% would recommend to a friend

(3,513 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Oct 2, 2022

Worst place to work

Recommend
CEO approval
Business Outlook

Pros

Benefits are good but with 0 growth

Cons

I spend close to 8 years with this company and It is the same place I left and I would never recommend to anyone as it is run my folks who never listen to your concerns or innovate by any means

1.0
Jul 14, 2022

Company culture

Recommend
CEO approval
Business Outlook

Pros

Job promotions and Upward mobility with in a year between different roles was relatively quick.

Cons

Retaliation against employers by management. Lack of effort by employees or management to improve efficiency with in the company. Lack of clearly established training guidelines for new employees. Indecision and inconsistency from management. Cannot keep their promises.

2.0
Jul 8, 2022

Find a better bank. This isn't it.

Recommend
CEO approval
Business Outlook

Pros

Keybank has been nothing but a negative experience in banking.

Cons

Restructuring of branch manager role makes you a small business banker at the same time. Try developing your people, running a branch and prospecting new businesses in the community. Bank did away with a great incentive plan to replace it so that managers only get paid on how well they do with small business. Again....you still have an entire branch to run and employees to develop. The work load is crazy. Employees quitting left and right, constantly short staffed. Management is a clique and you have to navigate office politics.

Viewing 295 - 297 of 3,513 Reviews

Glassdoor has 3,823 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.