Keypath Education reviews

3.0

48% would recommend to a friend

(437 total reviews)
avatar

Steve Fireng

73% approve of CEO

48% positive business outlook

Keypath Education has an employee rating of 3.0 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keypath Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

437 reviews
3.0
Nov 8, 2018

Churn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Have good culture for those in the area

Cons

Remote employees are not valued

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Keypath Education Response
7y
Thanks for the feedback. While we try to do things for our remote employees obviously it sounds like we did not meet your expectations and for that I am sorry. There is a balance with remote workers that they get the benefits of working from home, but lose a bit of the day to day culture the office can bring. As you know we do involve remote workers in all staff meetings and our leaders bring them into lots of calls daily. But, as you said we can do better here and will follow up with team to see how to improve. Steve
2.0
Oct 30, 2018

Difficult review to leave

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Energetic, forward-thinking environment. New technologies were embraced eagerly, and employees, at least in my department, were treated appropriately as the subject matter experts they were hired to be. - Employee-to-employee camaraderie is unlike any place I've ever been. - As of when I left, they were very big on company culture, and tried to maintain regular events (including a bigger summer and winter party). - Encouragement to learn.

Cons

- No career growth opportunities, at least not in my own department. - Initial pay started decent, but there was no clear promotion/salary increase schedule. - HR was basically unapproachable; there was no clear system in place for grievances or complaints, and while the employee at the time who constituted HR was a lovely person, they were overworked and unappreciated from my point of view. - Because HR was unapproachable, when employees fell ill or otherwise had personal issues to contend with, they could not rely on assistance from the HR department. If their boss was not understanding, the employee ran the risk of suffering or otherwise being ostracized as a result. - Management was, at least in part, built from old friends and coworkers, and this created at atmosphere of unapproachability in some cases. - Work/Life balance was absolutely non-existent. At times I was working 10-16 hour days to complete my work. It was expected that you might go home and get back on in order to complete everything. At any given time employees could be juggling a dozen or two dozen projects/updates.

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Keypath Education Response
7y
As you know I am always open to fair criticism. I have also said starting a company from scratch can be hard and not without its issues. A company that has grown from 5 employees in 2015 to over 300 will evolve, improve and get better each day. What I do not accept for anyone to say is we don’t care about our employees. We speak about our culture everyday, how do we provide a great environment, and how do we improve (see points above). I will admit we are a very fast pace business, have very high expectations from all, and are growing our employees/partners faster than any of our global competitors. But, we care about our people! If you were here a few months ago you would had participated in our global survey. While room to grow we received a 50% engaged score, which compared favorably to global engaged of 15%. You would have also seen we put out three key human capital initiatives 6 months ago revolving around communication, training, and career pathing. While not 100% complete, we have made progress. Building a fast growing company is like building a jet airplane mid flight, but never will a tolerate a culture that does not care for its people (again not perfect see above). It wasn’t a good fit for you, that happens, and wish you all the best. Steve
3.0
Nov 12, 2016
Recommend
CEO approval
Business Outlook

Pros

-You learn the necessary skills to advance your career elsewhere. -Your manager will care about your career & personal life. -Good work/life balance. - Free Pop - Summer hours

Cons

- Majority of Keypath Education's clients are for-profit, which is being challenged by the current administration. Because of this, Keypath lost a lot of clients, which led to major layoffs. - The layoffs are so common, that the next day it's business as usual. - The Healthcare plan is well below average and caused people to quit that had conditions that required medicine on a monthly basis.

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Keypath Education Response
9y
Thanks again for your comments. I am not sure what company meetings you have been to but we certainly talked a lot about how to transform our company. The art is to maintain your base while reinventing itself. I am very proud of the progress to date. No transformation happens overnight, but each day we are working and seeing lots of progress in many areas. Wish you all the best
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Glassdoor has 451 Keypath Education reviews submitted anonymously by Keypath Education employees. Read employee reviews and ratings on Glassdoor to decide if Keypath Education is right for you.