Keypath Education reviews

3.0

48% would recommend to a friend

(437 total reviews)
avatar

Steve Fireng

73% approve of CEO

48% positive business outlook

Keypath Education has an employee rating of 3.0 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keypath Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

437 reviews
2.0
Sep 28, 2014
Recommend
CEO approval
Business Outlook

Pros

PlattForm was a blessing during my first couple of years. I took a 30% pay cut in order to get into the advertising world, and I was happy to do so. I became close to many team members and produced some lifelong friends. Life was good. Current perks: -Decent amount of PTO -Fantastic coworkers for the most part -Relaxed dress code -Management generally doesn't micromanage -The company makes profit hand over fist, and it's not going anywhere (quite stable, even with recent industry-related scares) -They’re willing to take a chance on those with no experience (they have to at the salaries they offer) -Free soda -Plenty of free parking (it’s in Lenexa)

Cons

As time went on, I became more and more bogged down with work, often staying an hour or two after most others went home. Some teams would always seem to have plenty of time on their hands; enough to constantly play ping pong & Mario Kart, or to just run up and down the hallways yelling like children. Poor employees were given promotions while promises of promotions & better compensation came and went for me. Seniors & up were transferred to our team from declining teams, effectively nullifying promotions for most of us for a long time. Fast-forward to 2013/14: New ownership. New CEO. We’re told by management that Sterling Partners is aware of PlattForm’s inadequacies and is committed to providing more competitive pay and various other improvements. Strike one: Healthcare premiums went from being completely covered to only partially covered, with less than 3 weeks’ notice before the changes went into effect. It would’ve been much more palatable if they'd made an early announcement that this was going to change during the FOLLOWING fiscal year. The reason we were given: there were a couple of million-dollar medical claims as well as more pregnancies than most companies of similar size. Human Resources seemingly did not shop around for cheaper insurance rates as they’ve done in the past. Will PlattForm take on a larger percentage of premiums again in the future if costs go back down? Unlikely. The popular wellness incentive program was also scrapped at this time, stealing 5 yearly vacation days from most employees. Thank goodness for the soda machine! Strike two: Many PlattFormers were laid off in April 2014. As unlucky employees (some of whom should NOT have been laid off) were plucked from their cubes by various managers, our new CEO was hanging out in the hallway cracking jokes and laughing while we mourned for our colleagues. It was not a good day, and the whole situation could have been handled so much better. Strike three: My 2014 raise was one of the worst I've received during my professional career - in both dollars and percentage. This was supposedly implemented company-wide. We all know how much profit they make. We see the numbers. There’s no reason why PlattForm can’t afford to take care of its employees. “Sterling Partners is committed to providing more competitive pay.” It has become clear that PlattForm has shifted its focus in the wake of Sterling’s acquisition. The powers that be no longer truly care about their employees. They want to make a buck by any means necessary - end of story. Michael Platt and Dave Admire had their shortcomings, but they are sorely missed. Current cons: -Pitiful compensation vs. similar companies (my current employer balked when I told him my salary) -Deteriorating benefits -Poor decision-making and communication from HR and C-level management (post Platt/Admire/Booth-era) -Employee retention is a massive issue, making work more difficult for those who haven't yet migrated to Intouch -It is absolutely the least-creative advertising agency in the country -High school atmosphere (goal-setting, required book-reading, quasi-mandatory “fun”, etc.)

2.0
Jun 12, 2017

just don't

Recommend
CEO approval
Business Outlook

Pros

Gained adequate digital marketing experience.

Cons

Selling a scam, frequent layoffs, cliques, people sucking up and playing favorites, idiots everywhere

avatar
Keypath Education Response
8y
I'm sorry you feel this way. The company and higher education in general has experienced a lot of challenges but we work hard to overcome them and remain bullish on the future of education, our clients and our company.
2.0
May 9, 2017

Change can be good. In this case, it wasn't

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Broken record, here , but the reality is that there are/were a lot of great people working at Keypath. People who put in really stressful hours doing far too much work, but they still made it fun and a place I loved to work.

Cons

A lot of the things that I would have listed as Pros even 5 years ago are slowly turning to cons. I used to say "I like and respect the people I work for", but by the time I left, I felt very marginalized considering the time I put in (10+ years). I felt like my work didn't matter, and my extended loyalty to the company didn't matter. The benefits continued to dwindle, and my favorite benefit, their very strong 401K, was basically cut in half with no thought towards the people (very few by then) that were actually fully committed and could possibly have been grandfathered in.

avatar
Keypath Education Response
9y
I am really sorry to hear that you felt that way after being with us for that long. The people here are really important and while we have made some missteps along the way, the concern for our employees has always been there. The 401(k) change you point out is a good example of changes that do impact people differently. Yes, we reduced the match rate on the 401(k) from 8% to a max of 5%. We also though removed the vesting schedule and allowed employees to be eligible immediately. That didn’t have an advantage for long tenured employees but also was a major disadvantage and deterrent for newer employees. Benefit plans are always a balance and the point here is that the impact on people is consistently considered and never want to have people feel like we don’t care. At the same time, there are tradeoffs and tough decisions that have to be made to try and accomplish the best collective good. Thank you for the feedback and thank you for your time with the company. If there are other specific things you think we lost sight of or could do better at bringing back, I would be grateful for the feedback. Please reach out to me by phone or email. Mike
Viewing 19 - 21 of 437 Reviews

Glassdoor has 451 Keypath Education reviews submitted anonymously by Keypath Education employees. Read employee reviews and ratings on Glassdoor to decide if Keypath Education is right for you.