- Chat app is fundamentally not the most exciting product to work on. Things may change now a bit with Kin.
- Waterloo is just an utterly unexciting place to be in your youth unless you already have kids or can't afford to live in Toronto. This is combined with a management opinion which despises any long-term travel & work arrangements even for tenured & trusted employees who have job roles that translate natively into productive long-distance arrangements.
- A lot of first-time managers which means a lot of insecurities and poorly contained ego-driven decisions. Like I said, people are well-meaning and intelligent but not always know how to handle their emotions well which translates into morale issues in the trenches.