Kin Insurance reviews

3.2

44% would recommend to a friend

(75 total reviews)
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Sean Harper

61% approve of CEO

61% positive business outlook

Reviews by job title

75 reviews

Reviews about "Management"

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1.0
May 18, 2022

Decline

Recommend
CEO approval
Business Outlook

Pros

Remote work and flexible PTO

Cons

It started off good but went downhill fast over the last couple years. I've done many roles before coming to CS but now CS is nothing but a churn and burn factory now and its sad. The praise for CS is nothing more than smoke and mirrors. You never know where your manager is and most people now have no clue what they are doing and put their work off on others and get praised for it . Other departments treat us like low level grunts especially the sales and ops department. The constant disrespect from sales agents is almost unbearable when all you are trying to do is do your job. There is never any consequences for their unethical behavior and actions on how they speak to us it doesn't make it any better that their managers support their abusive conduct. Its always the "Top Performers" that cause the most issues. Growth and opportunity is limited. There is not many paths you can actually take. The pay does not actually equal the work you put in. The work environment is extremely toxic now. There are no real checks and balances when it comes to management. Its all about who they like. My advice now is to just do your work and clock out. Nothing else.

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Kin Insurance Response
4y
Thank you for sharing your feedback. We are sorry to hear about your experience. Kin is continuously working to improve our employee experience and we strive to create a safe work environment for everyone. We take the issues you have raised very seriously and would recommend reaching out to HR@kin.com discuss further. Kin is committed to cultivating feelings of belonging, connection, and inclusion for all employees.
5.0
Apr 21, 2022

Great Place to work

Recommend
CEO approval
Business Outlook

Pros

Management is very clear, peers want to see you succeed and overall it is a great hyper-growth environment. It is a very demanding and goal-oriented job.

Cons

None. Sometimes updates take forever to happen but that is more a product/tech problem

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Kin Insurance Response
4y
Thank you for sharing your experience with us! We are glad to hear you are enjoying your time at Kin and thank you for being such an integral part of our growth over the last 4 years. It is team members like you that drive Kin’s success, thank you!
1.0
Mar 29, 2022

Cracks in the Foundation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote organization a plus during COVID. My teammates have been exceptional to work with: supportive, kind, and hard working people dedicated to solving problems. Good work/life balance.

Cons

Kin touts diversity and inclusion as a core value, but it is simply something to be talked about, and never to be followed-through on. If you ask why, HR says it's a "leading question" that they don't want to talk about. Compensation isn't the worst, but you can certainly make more money somewhere else with a lot less headache and frustration. Benefits aren't anything to write home about. If you work toward a promotion, you have a better chance of achieving it if you are white. Alternatively, you can easily take on a team title for extra responsibility, but with no extra compensation. Kin is not invested in the growth of their employees. Leadership is extremely hands off. The key to success is: ship your tickets, don't ask too many questions, and don't make anything their problem. Kin claims it has a blameless culture, which translates to no one gets blamed until something goes wrong - and it's rarely leadership to blame. Management has also demonstrated seriously questionable behaviors regarding people of color, where making discriminatory and racist comments is only the tip of the iceberg. A job at Kin is just a layover on the way to a real software company.

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Kin Insurance Response
4y
Thank you for sharing your feedback. We are sorry to hear about your experience. Kin is continuously working to improve our employee experience and we strive to create a safe work environment for everyone. We take the issues you have raised very seriously and would recommend reaching out to HR@kin.com discuss further. Kin is committed to DE&I and cultivating feelings of belonging, connection, and inclusion for all employees.
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