Kin Insurance reviews

3.2

44% would recommend to a friend

(75 total reviews)
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Sean Harper

61% approve of CEO

61% positive business outlook

Reviews by job title

75 reviews

Reviews about "Management"

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5.0
Mar 24, 2025

Fast-paced company that's maturing out of the startup phase

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart, hard-working colleagues who really care - Work from home - Solid pay and benefits - Fast growing, profitable company that's here to stay

Cons

We are a mature startup now. We still move pretty fast, but we aren't a young, scrappy startup anymore. As we grow, it gets easier to be silo'd. Management seems to be focusing on this, which is good, but still a place where we could get better.

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Kin Insurance Response
1y
We're so glad to hear that you value your colleagues, the flexibility of remote work, and our continued growth and stability. We're especially proud of the passion and care our team brings to the work every day. You're absolutely right that as we've grown, we’ve had to evolve how we work together. Staying connected, collaborative, and aligned across teams is a top priority for leadership, and we're actively investing in ways to break down silos and keep that fast-moving, unified culture that helped get us here. Feedback like yours helps us keep improving—thank you again!
1.0
Mar 14, 2025

Awful experience

Recommend
CEO approval
Business Outlook

Pros

Remote work, many great coworkers

Cons

Constantly increasing rates, making it harder to sell and increasing goals at the same time. The agents who are selling the most are typically offering extremely low coverage and really high deductibles because that was the only way to get a competitive price. I felt pressured to neglect my fiduciary duty and offer this type of coverage to meet my goals. Overhired, extremely slow for about 5 months but reassured over and over that the volume will increase soon. When they couldn't gaslight any more, they had to admit that Management's projections were wrong and many agents were the ones to pay the price with mass layoffs. Terrible upper management that messed up projections and lied about it.

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Kin Insurance Response
1y
Thank you for sharing your perspective. As a member-owned company, it’s crucial to us that we provide coverage that truly benefits our customers, and we never want agents to feel pressured to offer anything less than what's best. As a growth-stage company, we aim to align our team’s structure and resources with both our current needs and our future goals as we expand into new markets. While our goal is to always serve our customers and employees to the best of our ability, we recognize there’s always room for improvement. Thank you again for your feedback, and we wish you the best moving forward.
4.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Inbound leads. Startup vibes. Friendly work environment

Cons

Sales hard to come by. Training was not great due to not having enough managers.

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Kin Insurance Response
1y
We are so glad to hear you enjoy our fun, fast-paced collaborative environment. We also appreciate your thoughts regarding the sales process and training. We believe a strong foundation is key to success and are always exploring ways to make our training experience even better- thanks for sharing the feedback!
Viewing 19 - 21 of 75 Reviews

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