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Kitsap Credit Union

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Kitsap Credit Union reviews

3.3

58% would recommend to a friend

(51 total reviews)
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Shawn Gilfedder

69% approve of CEO

55% positive business outlook

Kitsap Credit Union has an employee rating of 3.3 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kitsap Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

51 reviews
4.0
Apr 17, 2023

I feel welcomed and valued.

Recommend
CEO approval
Business Outlook

Pros

Work environment has been very welcoming and supportive. Ability to learn something new every day.

Cons

Cross-selling / pushing products on to members.

3.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The training program at the call center is really great. They do what they can for what staffing they have but it prepares you very well for taking calls and working the system. Great pay to sit and solve minor problems. Many customers were sweet and understanding.

Cons

Anxiety-inducing, rude customers of course, lack of people to help out when you have questions but that's just due to staffing.

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Kitsap Credit Union Response
3y
Thank you for providing us with this review. We are so glad to know that the call center training went well for you. We have also created a dedicated help desk to support all front-line staff with any questions, and hope this helps us to ensure our teams are successful. Please know we are listening and care about your feedback. Thanks again for the review!
5.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, excellent community to support, lots of opportunities to grow.

Cons

Corporate culture is changing drastically, new leadership.

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Kitsap Credit Union Response
3y
Thank you for taking the time to provide us with this review. We understand that there may be growing pains as our business needs and goals change. We remain dedicated to helping our staff grow with us all while also helping them to feel valued, challenged, and confident. Please know we are listening and care about your feedback.
Viewing 13 - 15 of 51 Reviews

Glassdoor has 52 Kitsap Credit Union reviews submitted anonymously by Kitsap Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Kitsap Credit Union is right for you.