KnowBe4 CSM Operations Analyst reviews

2.9

23% would recommend to a friend

(43 total reviews)
avatar

Bryan Palma

Not enough data to show CEO approval

19% positive business outlook

CSM Operations Analyst employees have rated KnowBe4 with 2.9 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most CSM Operations Analyst professionals have an average working experience there. KnowBe4 is rated 25% below average by CSM Operations Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

43 reviews
5.0
Jul 1, 2023

Fantastic Culture

Recommend
CEO approval
Business Outlook

Pros

・transparent culture ・positive motto culture ・open door culture that you can talk to anyone you want

Cons

・still American-centric (improving) ・there are plenty to improve in internal processes to be more efficient

3.0
Mar 31, 2023

Things are changing

Recommend
CEO approval
Business Outlook

Pros

Decent pay, but making less than we were a year ago. Unlimited vacation the first 2 weeks of each month. Fully Remote.

Cons

Shady Management moves. No more line between sales and customer care, everything is sales push. Will break policy to look better on paper. The entire energy of the company has shifted in the last 5-6 months to a more negative feeling and forced smiles on camera.

Viewing 19 - 21 of 43 Reviews

Glassdoor has 1,576 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.