KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)
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Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Feb 18, 2022

Was great at first, not so much anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for personal and professional growth, unlimited PTO, fun coworkers and managers, very unique parties/experiences. If you hate remote work, the in-office environment is very energetic and welcomes people with open arms.

Cons

As another review stated, the "Company-Wide Monthly Bonuses" are incorporated into your base pay but the range of cash you get can fluctuate wildly. It also serves as an excuse to underpay for the area. The biggest con is the company forcing a return to office. Certain departments are getting full remote while others are not allowed, which feels really cheap. When the company culture can't be upheld over remote, it may be weaker than it really seems.

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KnowBe4 Response
4y
Hello. We are striving to strike the right balance between remote work and office work. While we understand the appeal of remote work, we also see the collaborative power of office work. As the state of the world continues to change, we will surely be adapting our remote work policies and your feedback helps us to do that in the best way possible. We will be sure to keep you, and all Knowsters, informed if there are any future changes in our policies. It is also important to note that our monthly bonus game is separate from base pay. All employees at KnowBe4 have a competitive base pay, which is adjusted yearly based on inflation. Though, we certainly tell candidates to consider our bonus program when considering employment at KnowBe4, as our bonuses are quite large. Through our monthly bonus plan, every employee (subsequent to the first 90 days of employment) can earn between $0 and $2,000 per month based on sales. We started this in 2015. Since then, the lowest it has been is $7,500 per person in a year and the highest it has been is $17,800 per person in a year. This is definitely a factor to take into account when evaluating total compensation packages.
1.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked fully remote for my 3 years here in sales, although there's been a big push to get people back in the office. Overall, pretty good culture, although I think the wrong people are being given leadership positions which is making things much worse.

Cons

They've completely ruined the sales org. SMB base is 45k, I was promoted to mid market at 60k base which is lower than competitors, and if they want to be a leader in this space, they aren't paying people like it. 1 or 2 out of 30 sales people in mid market space hitting quota every month. Managers are directors talk about how bad things are weekly but after a year and a half, absolutely no change to help the sales people make more money. There are promotions and incentives to hand out bonuses that are unattainable. About 20/30 reps left and 2/4 managers left - it's just no longer a sustainable sales org. The leadership hasn't made any changes to help after a year and a half which is so confusing, they either want people to leave or don't know what to do to turn things around. I hope things turn around because it's a great product that really helps companies, and a lot of great employees, but I wouldn't recommend working in this sales org right now.

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KnowBe4 Response
5mo
Thanks for your feedback. Competitive pay, bonuses, and benefits matter — and we take that seriously. We review compensation every year to make sure our teams are rewarded for being the best at what they do. And we know there’s always room to refine, and your ideas help us do just that.
3.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The people and commitment to ongoing training.

Cons

Terrible Comp Plan. Below industry average. Commissions are held until customer pays.

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KnowBe4 Response
2y
Hi Knowster, thanks for your feedback. All the sales representative comp plans have been updated and made more lucrative as part of the recent go-to-market changes. If you have further questions or concerns, please reach out to the People Operations team.
Viewing 82 - 84 of 1,478 Reviews

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