Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 181 reviews)); "Fun and great company culture" ((in 89 reviews)); "Fun. Great people." ((in 88 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 77 reviews)); "Unlimited PTO (with a few restrictions)" ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 22 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Reading , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

Skip to content Skip to footer

Notifications

KnowBe4

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Oct 9, 2023

KB4 CSM review

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO and sick time

Cons

They have turned into a money driven beast, All they care about is money. Not about the customers or employees anymore.

KnowBe4 Response

At KnowBe4, our customers and employees are paramount. While we're focused on revenue goals for sustainable growth, this doesn't detract from our dedication to customer satisfaction. Likewise, we prioritize the well-being and development of our team members. If you have additional concerns, please don't hesitate to reach out to our People Operations team.

1.0

Sep 18, 2023

TERRIBLE

Analytics manager

Recommend

CEO approval

Business Outlook

Pros

No pros to speak of

Cons

Fired me on the first day because I asked questions about training.

KnowBe4 Response

Hello, your situation is very uncommon, and according to our records, this has only happened once in the last 3 years. There are very few reasons that warrant letting someone go during onboarding, especially on the first day. We are all about learning and growth at KnowBe4! That is why we dedicate so much time to our initial training and onboarding process. It looks like we weren’t the best fit for you as an employer, and we wish you the very best in all your future endeavors.

1.0

Aug 22, 2023

Knowbe4 you apply

Account manager

Recommend

CEO approval

Business Outlook

Pros

Mom- Friday 8-5 no ot or weekends

Cons

Micromanage horrible toxic environment and unfair lead routing

Viewing 85 - 87 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Manager, Enterprise Customer Success

Sales Development Representative Intern (Hybrid)

Clearwater, FL

View job

Revenue Training Specialist (Hybrid)

Executive Assistant (Customer Success SVPs) (Remote)

KnowBe4 reviews FAQs

Related searches: KnowBe4 jobs | KnowBe4 salaries | KnowBe4 benefits | KnowBe4 interviews

Reviews KnowBe4 reviews

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

KB4 CSM review

TERRIBLE

Knowbe4 you apply

Jobs at KnowBe4

KnowBe4 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at KnowBe4

KnowBe4 reviews FAQs