KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)
avatar

Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jul 4, 2023

Could be better

Recommend
CEO approval
Business Outlook

Pros

good pto policy and pay. able to do hybrid/wfh, holiday parties, some wfh equipment but honestly didnt bother using it Certification program/continuous learning Some people are really knowledgeable and are helpful

Cons

Colleagues repeat same mistakes after being notified, some people don't really follow the "do it right the first time" policy or even the policies that the org implements, gets frustrating with workload. Some meetings that could be handled with an email update or a slack conversation. Sort of feels like a trippy lucid dream when working here, everyone is "overly friendly" but the moment you say/do 1 bad thing, everyone does a complete 180 in personality change its wild lol, I saw it then experienced it. I aint telling you to not apply but just be careful and tread carefully cause they'll use that "at will employment" like a ban hammer before you can even blink with a pikachu shocked face.

1.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are great, but leadership keeps letting go the people that made this company great.

Cons

Senior leadership. All of them! It is such a shame what we are seeing happen to this company. It is like a lesson on what not to do if you want a company to survive. The CEO sets the tone for a company and he is a joke. He has been heard openly berating his own leaders on calls then telling people to add 5 start reviews on Glass Door. This house of cards is falling fast! I will be submitting my 2 weeks once I get an offer.

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KnowBe4 Response
1mo
Thank you for sharing your experience. We're sorry to hear you're feeling this way, and we take feedback like this seriously, especially from someone who has invested 3 years with us. We genuinely value the people who have built KnowBe4, and we understand that changes in leadership or direction can be difficult and disorienting. That said, change is inevitable as we continue to grow. If there are specific concerns you'd like to share directly, we encourage you to reach out to HR or use our anonymous feedback channels. We wish you well regardless of what you decide, and we hope you'll consider having that conversation before you go.
2.0
Feb 6, 2026

Low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This place still has good people. Most employees and managers tend to be knowledgeable, helpful and genuine depending on the group. Work/life balance can definitely be a positive as well if you end up on a solid team.

Cons

Compensation. Commission plans have been a problem for years with consistently unachievable targets. “On target earnings” numbers are actually stretch goals that nobody hits regularly.

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KnowBe4 Response
2mo
We know that compensation and benefits are essential to our Knowster's satisfaction. We continually evaluate them and welcome your feedback to help us improve even further.
Viewing 88 - 90 of 1,478 Reviews

Glassdoor has 1,567 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.