KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)
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Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
May 30, 2025

Started and leaving for the Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I started this was a people first organization that valued their employees. They handled the pandemic incredibly well, and put the people first. The CEO was very transparent, and even when we were told raises weren't going to happen due to the mini recession they still found ways to support employees and avoid layoffs.

Cons

C-suite is so overburdened that their downlines are suffering. Good luck getting a 1:1 with your manager - they are in meetings for more meetings to have bigger meetings about all the changes they plan to make that you have to somehow fit into your deliverables, even though you're working on the weekend just to make the current deliverables happen. It is rare that I would do a review on here, but if you are not someone who can thrive an environment where you never actually know what you're supposed to do, or what you'll be held to the fire for - I wouldn't pick this company.

1.0
Oct 5, 2024

They're lost

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, teammates are great, and KnowBe4's a gateway into cyber sales although it's less technical than other domains. Excellent product-market fit.

Cons

Upper mgmt. is either lost or simply does not care about staff. This is the cheapest company I've ever worked for. They provide the bare minimum in terms of enablement, software, training/prof. development, etc. and expect you to scrape and claw to quota while micromanaging you into misery. Constant mixed messages from mgmt. but not in a normal "change organization" way. More of a "we don't know what we're doing so here we are directly contradicting our last message yet again" kind of way. There's also no reason the pay should be as terrible as it is when the CEO flaunts his mansion and cars on daily briefings. Peak level of tone deafness as they refuse to even provide cost-of-living adjustments. Worst of all is the convoluted comp. plan, full of decimals and inexplicable misses like not rewarding 2-year deals over 1-year deals, and penalizing us way too heavily for not selling 3-year billed upfront (not easy in a highly saturated market where the economy's not exactly the best at the moment).

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KnowBe4 Response
1y
Hello Knowster. Based on feedback from the survey we sent out this month regarding compensation plans, we are working to revise the commission structures. Stu does not flaunt anything, but he does answer all questions in company-wide Ask Me Anything sessions.
3.0
Sep 7, 2023

Good experience

Recommend
CEO approval
Business Outlook

Pros

Good to learn the field. Co workers are fun. Treat the employees well, most of the time.

Cons

Scientology values are apparent. Micromanagement and stat tracking are a little overboard. The company culture is disingenuous. SE's don't get paid enough.

Viewing 91 - 93 of 1,478 Reviews

Glassdoor has 1,567 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.