Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 177 reviews)); "Fun and great company culture" ((in 96 reviews)); "The people are great and are willing to help out other team members when needed." ((in 95 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Unlimited PTO (with a few restrictions)" ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 38 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Reading , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 12, 2022

Do it Right. Do it Fast. Have Fun while you do it.

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Very thorough Inside Sales Training.

Cons

Extreme micro-management style. You literally have to have a Zoom video on you all day, everyday, so Management can keep tabs that you are at your desk !

KnowBe4 Response

4y

Hello, and thank you for your candid feedback. We are happy to hear you liked the training content for your role! While there are many perks of remote work, it can be challenging to join a new company virtually, which is why our onboarding experience is so in-depth and detailed. To help our Knowsters get in touch with their trainers as quickly as possible throughout onboarding, our Knewbies join an all-day virtual meeting room – with breaks! – just during their first few weeks. We hope you took advantage of all our training, development, and other benefits while working here and we wish you the best of luck on your future career journey.

5.0

Nov 5, 2015

Awesome, fast growing company. Great people!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The amazing views, the friendly, laid back people, the work-life balance, the bonuses, the excitement and room for growth! Great initial training program for all new employees too. You'll be an expert within 3 days on what we do as a company.

Cons

Fast growing companies like ours may have snags along the way, but I haven't seen much of anything happen that has hindered my progress or efficiency as an employee. It's been great! Benefits will improve with time, I'm sure.

KnowBe4 Response

7y

We do our best to keep up with our hypergrowth! Of course don't forget to keep referring people you know would be an awesome addition to our team!

2.0

Feb 24, 2026

The division is apparent

Team member

Recommend

CEO approval

Business Outlook

Pros

Still have open PTO, for now. Ability to have remote or hybrid options, for now.

Cons

The company is shifting to a global focus and leaving many of our Clearwater based employees behind. The focus in the US is shifting to Arlington and NYC whose employee count is very low. Millions of dollars is being spent on the offices because that is where the CEO wants to be. The rest of the offices are given crumbs. It’s gross how much butt kissing is done to these employees who are rude and demanding. We had an amazing culture that is being rewritten and removed. KB4 is a shell of what it used to be. These changes are all being done so the company can be sold again and a few select people make money. Screw everyone else that has put blood sweat and tears into making something great. KB4 sold out for a VC company and a CEO who literally doesn’t care.

KnowBe4 Response

2mo

No canned AI responses here! We’re always working to strengthen our culture and create a more positive experience. We take feedback seriously and would love to chat with you about any ideas you have. Feel free to reach out to us at peopleops@knowbe4.com. Thank you!

Viewing 94 - 96 of 1,478 Reviews

Jobs at KnowBe4

Software Engineer Intern (Hybrid)

Customer Implementation Specialist (Remote)

Sales Development Representative Intern (Hybrid)

Clearwater, FL

View job

Revenue Training Specialist (Hybrid)

Manager, Enterprise Customer Success

KnowBe4

KnowBe4 reviews

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Reviews by job title

Do it Right. Do it Fast. Have Fun while you do it.

Awesome, fast growing company. Great people!

The division is apparent

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