Koalafi reviews

4.2

79% would recommend to a friend

(209 total reviews)
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Patrick Moore

52% approve of CEO

80% positive business outlook

Koalafi has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

209 reviews
5.0
Feb 27, 2026

18 Months In!

Recommend
CEO approval
Business Outlook

Pros

- Great culture and kind coworkers - Emphasis on challenging assumptions, improving processes, and doing things the right way - Improvements in communication pipeline palpable

Cons

- Still working on complete communication of priorities and cross-team alignment

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Koalafi Response
4mo
Thank you for your thoughtful feedback. We’re glad to hear you value our culture, your coworkers, and our focus on continuous improvement. It’s especially encouraging to know that recent communication improvements are being felt. We also appreciate your candid input on priorities and cross-team alignment. Strengthening clarity and transparency remains a priority, and your feedback helps us continue to improve. Thank you for being part of that effort.
5.0
Apr 22, 2025

Company with great potential and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Culture of learning and growth - Rigorous analytics and critical thinking - Small enough where most positions can make a big impact - Strong respect for customers and CX - Respect for work / life balance

Cons

- Non-prime customer focus might not be exciting for everyone.

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Koalafi Response
1y
Thank you for sharing such a well-rounded review. We're so glad to hear that our culture of learning, data-driven mindset, and customer respect are coming through in your experience. It’s especially meaningful to know that you feel your work makes an impact and that work-life balance is honored. When each of us finds purpose in our day-to-day work, it fuels the company’s ability to drive real, meaningful change. Your individual contributions help our organization expand access and opportunity where it’s needed most. Together, we’re building solutions that matter—and a culture we can all thrive in. Thank you for sharing your feedback!
2.0
Apr 17, 2025

Not the best experience

Recommend
CEO approval
Business Outlook

Pros

Fast paced, new verticals, willing to try new ways to solve problems. Great outlook on company growth and financials

Cons

No loyalty. Will cut you if it suits them no matter what you produce

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Koalafi Response
1y
Thank you for sharing your experience while working at Koalafi. We're glad you’ve recognized the pace, energy, and creativity that define how we work—especially our focus on solving problems in new ways and driving toward growth. We also want to acknowledge the concerns you’ve raised. We strive to offer consistent, real-time feedback, coaching, and support to help every teammate grow and succeed. Additionally, our performance management process is an important practice that is woven into our culture and is designed to provide associates with formal feedback, evaluating both production and cultural alignment. We take seriously the sentiment that there’s a lack of loyalty or that management doesn’t listen or support their teams. While not every decision will be agreed with, our decisions are made with care, grounded in performance, impact, and alignment with company goals. Associate input & feedback is always welcome and considered, even if it doesn’t result in the change someone hopes for. We appreciate you taking the time to share your perspective and if you are open to it, I would like to hear more. Feel free to reach out to me directly. Chris, COO
Viewing 37 - 39 of 209 Reviews

Glassdoor has 216 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.