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      Koalafi

      Engaged Employer

      Koalafi reviews

      4.2

      79% would recommend to a friend

      (210 total reviews)
      avatar

      Patrick Moore

      52% approve of CEO

      80% positive business outlook

      Ratings by category

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Senior management

      4.1

      Career opportunities

      4.0

      Diversity & inclusion

      Koalafi has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      210 reviews
      5.0
      Feb 11, 2023

      A Great Place to Work

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, care for employees, overall positive working environment

      Cons

      Performance management training and guidelines lack consistency

      avatar
      Koalafi Response
      3y
      Thank you for taking the time to share your thoughts on working at Koalafi! We appreciate your feedback on Koalafi's positive culture as we continue to focus on ensuring we provide each associate with the opportunity to experience high professional growth and a positive work experience. We also appreciate your feedback regarding the performance management process. We recently overhauled the training offered to all managers and associates and would very much appreciate more details in the opportunity you mention above so that may rectify any opportunities moving forward. I would welcome the opportunity to discuss - please reach out should you feel comfortable. Thank you again for your time and comments! Tracey, CPO
      5.0
      Feb 7, 2023

      Great company to be a part of.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee recognition, competitive pay, performance driven, people oriented, great benefits, paid time off and holidays.

      Cons

      Improve on effective training and development.

      avatar
      Koalafi Response
      3y
      Thank you for taking the time to share your thoughts on working at Koalafi. We appreciate your feedback regarding training and development and are focused on ensuring we are providing a full suite of training courses and leadership opportunities in 2023. Please continue to share so that we may inspect our offerings! Thank you
      5.0
      Jan 31, 2023

      Great Place to Work

      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company really cares about its employees. It is by far the best job I have ever had.

      Cons

      sometimes my manager will accuse me of things that I didn't do, and then not allow me to provide a defense. Just cuts me off by saying, "You did this, and I don't want to discuss it" Even when I did not do the thing they accuse me of and I could prove it

      avatar
      Koalafi Response
      3y
      We appreciate you taking the time to provide this feedback. And appreciate that you enjoy working here. If you believe your direct manager is not fully listening to your perspectives on various matters, please leverage the many channels available so that we may discuss and address. If you feel comfortable sharing these concerns with your manager’s manager, you are encouraged to do so. If not, I encourage you to leverage our Human Resources team as an objective outlet for resolution. You also have an opportunity to directly engage your manager, openly and honestly sharing your concerns. I welcome the opportunity to learn more – please reach out. Thanks, Paul G., COO
      Viewing 109 - 111 of 210 Reviews
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      ReviewsKoalafi reviews

      Glassdoor has 217 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.