4.0
Dec 18, 2016
Recommend
CEO approval
Business Outlook
Pros
Excellent upper management with good vision. Company growth is great and appears to be at a sustainable level. Good atmosphere with commitment to manageable work-life balance. Good benefits. A lot of good people have been around for ages and seem to enjoy their work.
Cons
Long tenures, while being indicative of an attractive work environment, have the downside of creating a slightly inward looking culture that can be resistive to change. Process groups often get locked into cycles of customer "escalations" that are simultaneously causing and are being caused by a preference for a "band-aid" rather than a more fundamental problem solving approach.