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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews about "raise"

31% positive business outlook

Reviews by job title

134 reviews
3.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

They teach you from the beginning.

Cons

They don’t pay much and you work a lot, no often raise in payment and other companies offer better option for payments rate

avatar
LanguageLine Solutions Response
2y
Thank you for taking the time to share your feedback with us. After doing an extensive evaluation of our pay in comparison to other employers in our business, we find that our compensation while not above average, are consistent with the industry. If you would like to discuss further, please send an email to interpretercommunications@languageline.com.
3.0
Jul 5, 2024
Recommend
CEO approval
Business Outlook

Pros

We can work from home. If you are an interpreter professional, this is a great place to sharpen your skills. Very flexible when you need some days or weeks or even months off from work. Relatively organized training and supervision. Company provides you with a computer and earphone, but you can't even use Google in that computer. Purely just for work.

Cons

Hour rate is way too low for such high intensity and high skill work. No pay raise even after 5 years. It has never raised a cent since the first day being there. No sick pay. No pension contributions. They pay almost the same whether you have decades of interpretation and translation experience with many professional certificates as those who just enter into the market. Not fair for interpretation professionals with certificates.

avatar
LanguageLine Solutions Response
2y
Thank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good Medical and Dental benefits - Work from home, no commute - Fixed schedule, no after-work responsibilities - paid time-off (but sometimes late paid] - option for additional hours

Cons

- Zero pay raise since start of employment - No pay-raise system (LLS keep giving false promises that it "may" rise in "near" future) - High stress calls and back-to-back calls. - No RRSP/pension plans for Canadian employees - Occasional late payment on the promised vacation pay, incentive pay and accrued time-off pay. - Lack of training and briefing to some of our clients (the users of our service) some of them don't even know how work with interpreters. - Focusing more on customer service than interpretation quality

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LanguageLine Solutions Response
2y
Though these words are difficult to read, we will reflect upon them and use them as an opportunity to improve. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Work at home Pay raise 401k Supportive community

Cons

Some remark they never get a pay raise. Back to back calls sometimes. short vacation, sick leave

avatar
LanguageLine Solutions Response
2y
Thank you for taking the time to write such a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy being part of the LanguageLine Family. We regularly review industry compensation. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.
4.0
Mar 19, 2024

Good Starter Company

Recommend
CEO approval
Business Outlook

Pros

Good company to start an interpreter career in, they train you and help you further your abilities as an interpreter.

Cons

Pay is alright, only got one raise in the 3 years I worked for the company. Not complaining but can be low for those who are independent or the only source of income

avatar
LanguageLine Solutions Response
2y
Thank you for taking the time to write such a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy being part of the LanguageLine Family. We regularly review industry compensation. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.
2.0
Apr 22, 2024

Low pay, salary never raised

Recommend
CEO approval
Business Outlook

Pros

work from home, no commute, work life balance

Cons

low pay, calls back to back, never get raised no matter how long you work here for , salary can't catch up with inflation rate, no management

avatar
LanguageLine Solutions Response
2y
Thank you for taking the time to provide your feedback. After doing an evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
5.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Provide with equipment Work at home Love my job!

Cons

Wish they would give raises but pay is high compared to other companies

avatar
LanguageLine Solutions Response
2y
Thank you for taking the time to write such a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy being part of the LanguageLine Family. We regularly review industry compensation. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.
Viewing 7 - 9 of 134 Reviews

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