LaserAway reviews

2.9

45% would recommend to a friend

(1,233 total reviews)
avatar

Scott Heckmann

57% approve of CEO

49% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,233 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Free or discounted treatments are a great perk. Potential to make money

Cons

The folks who have been there the longest get the best leads. You really have to scrape to get anything. The girls can be mean and catty and will move clients to make room on the schedule for "new Money" all the time. Be prepared to work a lot for pennies.

1.0
Apr 8, 2026

TOXIC-TOXIC-TOXIC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don't have a pro at all. DO NOT WORK HERE>

Cons

If you’re thinking about working here, don’t be fooled by the branding.. The biggest issue is management. In my experience, leadership was disorganized, out of touch, and far more focused on protecting monthly numbers than actually supporting staff or prioritizing patient care. There was constant pressure to hit sales goals, often with little regard for what was best for the patient. At times, I felt staff were pushed to say whatever was needed to keep patients from requesting refunds or to protect monthly metrics, which created an uncomfortable and ethically frustrating environment. Communication was inconsistent, expectations changed constantly, and there were too many people involved in decisions who didn’t seem to understand the reality of clinic operations. Instead of solving problems, management often created more of them and pushed the stress onto frontline staff. The job itself could have been rewarding, but the leadership made it chaotic and exhausting. If you value transparency, ethics, and a workplace that genuinely supports both employees and patients, this likely isn’t the place for you.

1.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts Hours decent Nice coworkers

Cons

This company definitely has some shady business practices. There are too many to count, but the turnover seems to be insane.

Viewing 43 - 45 of 1,233 Reviews

Glassdoor has 1,254 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.