Pros
Incredible product (best in it's class) and customers love it First class sales engineering team Competitive comp plan Improving customer success org World class sales enablement team
Cons
- 0 Enterprise reps hit their number last year, and only a couple AE's are on track this year. Reps are blamed for this, when it is clearly a leadership and over staffing problem. -Customers turning over due to being 2-3x the cost of the nearest competitor, and without much differentiation -Failure to expand solution into a platform -100% turnover in sales leadership since last year. Any rep that was promoted to leadership has been let go or given a mutually agreed package (even though they were some of the top performers) -Most of the new leadership tends to coach out instead of coach up - with the belief that anyone (including historic top performers) that had a rough quarter is checked out or isn't the right fit -Lots of PG w/ micromanaged activity that yield very little results - doing more of the same things to achieve average outcomes -Most leadership lack selling experience in the developer space or "build vs buy" (which is evident in sales motions and expectations) - since their tenure, YoY ARR growth has been in decline -Poor Job security - seen top AE's terminated due to a bad quarter or for vague reasons. Top engineers pipped or let go in the past couple quarters and often gaslit on why they are being let go. Others SE's leaving (or rapidly looking) due to decline in culture. - Very evident leaders tend to look down on reps that were at LD prior to their tenure, which you can kind of pick up on from the recent flood of fake reviews saying that its just a change in sales motion and change in inbound leads that causing legacy people to leave -AE's tend to be over-processed with very limited time to focus on customers and prospects -Due to all the above, their is unprecedented turnover across AE's
