Leaf Home reviews

3.1

39% would recommend to a friend

(830 total reviews)
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Jenilee Common

40% approve of CEO

45% positive business outlook

Leaf Home has an employee rating of 3.1 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Leaf Home employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

830 reviews
1.0
Mar 13, 2017
Recommend
CEO approval
Business Outlook

Pros

I'll be honest, I can't think of a single one. Avoid this place like the plague. Trust me, you'll be better off. There are high school like cliques, completely unprofessional management (unless you're one of "the chosen" they pick to have in their clans) and a company that cares more about race cars than their employees. But, if that's your kind of thing, I say go for it.

Cons

Unprofessional environment. Constantly hearing inappropriate conversations and comments from both peers and management. Managers gossip on the floor in the call center about the customer service representatives and other management.

2.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Pays decent and keeps a small in office staff. Easy to reach out to fellow coworkers at other offices.

Cons

Training? Figure it out yourself. Management passes down new regulations or process, only to either change it completely the following week (if not day). New processes will be entirely different depending on the manager that is relaying the information. Chain of command have issues with communicating and staying on the same page. Salaries listed for the jobs are incorrect, and will be far lower once job is offered. One thing that really stuck out to me during my time was a managers meeting with one of the higher ups. His example for work/life balance being: If 'Jrs' birthday is on a Wednesday, 'Jr' can wait until the weekend to celebrate. This was in direct response to a fellow manager raising the issue that the working hours of 7-4 were not followed through, but compensation reflected working only in that time frame. It was a 24 hour on call situation and it was expected that when that phone rang, or an issue arose, it was to be answered and handled regardless of hours. There were many instances I experienced where working hours were ignored. An example, being called in at 9pm to the warehouse by a reginal manager to confirm inventory counts (the confirmation of said counts taking only 5 minutes once warehouse was unlocked) despite two managers having confirmed those counts earlier the previous day before submission. The inventory system is severely flawed and rarely reflects the correct metrics. During a transition in the company, people who had put good years in, began resigning. The management team showed little issue with this. Associates that spent years with the company and helped it grow walked away and there was not a bat of an eye from higher ups. All in all the years put in at LH were years that amount to nothing more than a resume line to show dedication despite receiving no respect. It was far too easy to bring work and its stress home.

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Leaf Home Response
1y
Thank you for taking the time to provide us with additional details to consider. We are always looking to make improvements and appreciate your feedback.
1.0
Sep 9, 2023

Learned a lot

Recommend
CEO approval
Business Outlook

Pros

The benefits they offered were decent

Cons

Where to begin? They removed my last review. Leadership plays favorites and create a very toxic work environment. They blame their poor planning and lack of communication on their employees and expect us to pick up their pieces. They don’t take accountability and the managers just care about their bonuses

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Leaf Home Response
2y
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future.
Viewing 34 - 36 of 830 Reviews

Glassdoor has 966 Leaf Home reviews submitted anonymously by Leaf Home employees. Read employee reviews and ratings on Glassdoor to decide if Leaf Home is right for you.