Does Leap pay their employees well?

According to anonymously submitted Glassdoor reviews, Leap employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Leap. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Leap?

47% of Leap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Leap 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Leap?

Account Executive (4) , Marketing (3) , Sales Development Representative (SDR) (3) , Business Development Representative (BDR) (2) , Onboarding Specialist (2) , Sales (2) , Sales Representative (2) , Territory Development Representative (2)

What are the pros of working at Leap according to real employee reviews?

"Most of the people are great and the products are valuable to the contractor community." ((in 12 reviews)); "I've been at Leap for going on 4 years now and I can safely say that of all of the places I've ever been employed, Leap has the best culture I've ever been apart of." ((in 7 reviews)); "Leadership is accessible and visible, especially in times of change." ((in 6 reviews)); "Coworkers are all friendly and supportive!" ((in 5 reviews)); "Good work life balance" ((in 3 reviews))

What are the cons of working at Leap according to real employee reviews?

"Leadership team all get 30% bonuses on salaries at $250k or higher, yet they led the company into such a poor position that a RIF of almost 20% of staff was required." ((in 3 reviews)); "Poor executive leadership led to pressure on the downward teams." ((in 2 reviews))

What are employees saying about Leap layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Leap layoffs and their outlook for job security at Leap in 2026.

What are the top reviewed Leap locations?

Columbia , Baltimore , Tampa , Birmingham , Washington , Indianapolis , Hanover , Shady Side

Leap reviews

3.2

47% would recommend to a friend

(55 total reviews)

Patrick Fingles

43% approve of CEO

37% positive business outlook

Ratings by category

3.7

Work/Life balance

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.2

Culture & values

3.0

Career opportunities

2.7

Senior management

Leap has an employee rating of 3.2 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Leap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

1.0

Feb 21, 2024

Don’t waste your time

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Remote Work from home That’s all

Cons

Horrible management Racist Unprofessional Discrimination No work life balance

3.0

Aug 17, 2021

Don't be to truthful

Account manager

Recommend

CEO approval

Business Outlook

Pros

The design and look of the product are very visually appealing to our clients. The growth is there and can be endless. Depending on your department this can be a wonderful place to work.

Cons

We lost several good associates (one in marketing and two in CSS), a considerable loss for LEAP. Middle management keeps a lot from Leadershhip. Motto: Be fake, and you will make it. Be truthful and you got to go.

Leap Response

4y

Thank you for submitting this review. If you are experiencing concerns or have concerns - it is not only encouraged but expected employees come forward to report issues - especially since you are making claims against the company's conduct. I welcome any and all employees to come forward to me, and expect confidentially. I cannot address things I am not aware of. Thank you and I hope we get a chance to speak. - Robyn Johnson , Head of People

2.0

May 6, 2025

Disappointing Experience – Lots of Potential, Poor Leadership

Territory development representative

Recommend

CEO approval

Business Outlook

Pros

- Talented and driven people across most departments - CEO genuinely cares about the company and its mission - Great potential if the right leadership changes are made

Cons

- High-performing reps (300%+ quota) are overlooked or pushed out, while underperformers stay - Quota attainment is consistently low (~20%), but no meaningful improvements made - Reps are publicly ranked using several metrics, including AI-based call analysis, which creates a culture of surveillance rather than support - Multiple top-ranked reps (in demos completed + in the public ranking system) were recently let go without clear reason - Heavy micromanagement and repeated broken promises from leadership - Push for dishonest or questionable sales tactics to hit goals

Viewing 7 - 9 of 55 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Don’t waste your time

Don't be to truthful

Disappointing Experience – Lots of Potential, Poor Leadership

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