Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 962 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 102 reviews)); "The people here are great and are like family" ((in 84 reviews)); "The pay is good and performance" ((in 44 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 26 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 18 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 27 reviews)); "Favoritism is a big deal here." ((in 13 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Sherman Oaks , Beaverton , Round Rock , Dallas , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Ratings by demographic groups

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LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews

1.0

May 5, 2020

Stay away unless you don't want support from impotent leadership.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good training and insurance plan.

Cons

The complete and utter lack of support from leadership. Between being berated and held accountable for things that weren't my fault and improper guidance it's a wonder they are still open. Also there is an issue with hidden fees for customers.

4.0

Jul 22, 2019

Honest feedback from personal experience

Specialist

Recommend

CEO approval

Business Outlook

Pros

After 17 years in the Customer Care and Telecommunications industry across many companies. I can confidently say that LegalZoom's heart is in a healthy place. No company is perfect, and while not all organs follow the heart, luckily they are not the vital ones. Some stuff that stand out: - The people and culture are authentic, diverse and inclusive. - Benefits and perks are comprehensive. - Learning and development programs that benefit me personally and professionally. - Deliberate choices have been made as a company to improve in areas of opportunity. - Predominantly genuine interest in an individuals personal development.

Cons

The other stuff that stand out: - Career opportunities have been good in the past but lack formal training/learning paths. - While the business is still updating and modernizing. There are some areas that continue to operate with out dated technology that make work arounds permanent solutions. - Not all of Senior Management follows the roadmap provided by the Corporate Team. This may be due to a lack of accountability and/or outdated leadership skills. - Half of Management appears to be in conflict with objectives. One side striving for numbers and another focusing on people.

5.0

Jun 13, 2019

Great atmosphere

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

This was probably the best company I ever worked for especially the atmosphere. The genuinely care about their employee and they show it. Perks. Gym. Gift cards. Best Christmas party ever.

Cons

I can’t think of anything bad

Viewing 280 - 282 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Product Marketing, Senior Market Research Manager

LegalZoom

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Stay away unless you don't want support from impotent leadership.

Honest feedback from personal experience

Great atmosphere

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