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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      4.0

      71% would recommend to a friend

      (914 total reviews)

      Jeff Stibel

      79% approve of CEO

      68% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      914 reviews
      3.0
      Feb 25, 2016

      Meh...

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the trainers are great, some not so much.

      Cons

      Not enough time to learn the material presented. Some trsiners have unrealistic expectations. If you introduce something on Monday, you can't expect me to be an expert on Tuesday. Give the employeest time to learn. There also is not enough direct feed back. I wish people would just be upfront and direct. I would have appreciated that.

      avatar
      LegalZoom Response
      10y
      We are sorry to hear you experienced some challenges. Our trainers do their best to help our new agents learn the products during the training period and the Customer Care leaders are on floor to guide everyone afterwards. Everyone is given the same opportunity to learn and get up to speed. Again, we are sorry to hear it did not work out for you.
      5.0
      Dec 18, 2015

      It is what you make it to be.

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Co-workers Awesome Perks Relaxed Environment Tons of Learning Opportunities Decent Pay Senior Management is Open-Minded I took this position because I want to learn about Business Law and how to start my own company. I get paid to learn how to form companies and get to talk to entrepreneurs that are starting their own businesses daily. Everyday can be a grind, but it is a great company to work for. If you don't find a passion in this type of work, this probably won't be for you.

      Cons

      Can be a grind Can get monotonous at times

      avatar
      LegalZoom Response
      10y
      Thank you for your review. We are happy that the role and our company is a perfect match for what you were seeking.
      4.0
      Jun 23, 2015

      Chance to Grow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - If you stick it out, you'll get to advance here. I've seen more than a few people go from hourly to exempt status. - Fantastic offices include gyms, showers, on-site meals, and excellent, well kept up facilities - Strong focus on keeping team members happy, with mixed results, but the effort is there

      Cons

      - Upper management seems mired in political conflict, and there is little unity in goals and direction - Has been a lot of top talent leaving, some with no immediate offers on their table - Some people feel mired, their hands tied and unable to make the changes and impacts they'd like to see

      avatar
      LegalZoom Response
      11y
      We appreciate your comment and concerns. As you’ve noted, we absolutely offer the opportunity to grow professionally here! Some of what we’ve been experiencing lately are growing pains – this includes a few of the departures we have had. We have also had some really great people join our company recently. Continued career growth for our Zoomers is one of our priorities. Please always feel free to reach out to your manager or anyone in HR to discuss your career.
      Viewing 289 - 291 of 914 Reviews
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      Glassdoor has 962 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.