Does Lessen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lessen employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Lessen. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Lessen?

23% of Lessen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lessen 2.8 out of 5 for work life balance, 2.2 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Lessen?

Project Manager (12) , Director (6) , Field Project Manager (5) , Software Engineer (5) , Account Manager (4) , Account Representative (4) , Customer Service Representative (4) , Senior Software Engineer (4) , Customer Support Associate (3) , Manager (3) , Operations Manager (3) , Project Coordinator (3) , Project Supervisor (3) , Team Lead (3) , Business Analyst (2)

What are the pros of working at Lessen according to real employee reviews?

"Great people to work with" ((in 11 reviews)); "Good Benefits" ((in 10 reviews)); "Work life balance is good" ((in 6 reviews)); "Pretty supportive culture and diverse set of employees." ((in 5 reviews)); "Decent salary and the nice office in Chicago" ((in 4 reviews))

What are the cons of working at Lessen according to real employee reviews?

"Too frequent layoffs and your H1b visa will be terminated on the day you are layoff." ((in 17 reviews)); "Poor management tricked down." ((in 9 reviews)); "Upper management chaotic." ((in 8 reviews)); "4. CEO is absent and we never hear from him or see him and he never addresses the company and when he does he just tells us lies and makes excuses for why revenue is down." ((in 6 reviews)); "managers always having butts" ((in 5 reviews))

What are employees saying about Lessen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lessen layoffs and their outlook for job security at Lessen in 2026.

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Lessen

Lessen reviews

2.2

23% would recommend to a friend

(56 total reviews)

Jay McKee

26% approve of CEO

14% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.8

Work/Life balance

2.6

Compensation and benefits

2.2

Culture & values

2.1

Career opportunities

1.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

56 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jun 7, 2023

Great job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture! Nice jobs! Excellent pay

Cons

If you work remotely, you are not going to meet a lot of people

5.0

May 30, 2023

SMS is great

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

* Flexibility * Welcoming culture * great benefits * The job accommodates you * work to life balance is ok but could be better

Cons

* The pay could be better * No career development opportunities

5.0

May 29, 2023

Best Company

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

I absolutely LOVE SMS Assist. The company is really inclusive, cares about their employees, and a really great work environment.

Cons

They’ve implemented a hybrid schedule. It’s really no reason to come into the office. The jobs can truly just be done from home. The pay could be more.

Viewing 37 - 39 of 56 Reviews

Jobs at Lessen

Customer Escalations Representative IV

Customer Escalations Representative IV

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Account Representative

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