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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,091 total reviews)
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Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Mar 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Field management can leave something to be desired. Hit and miss. Been here for 16 years and have had 14 managers. Current Manager is excellent. Out of the 14, I had respect and admiration for 3.

Cons

Systems are horrible. Waiting 5 to 10 seconds for screens to change. Feel like my career is spent waiting for a screen to change. Sucks the life out of good people. Can't even complete quotes on the phone with prospects because system speed makes it impossible.

2.0
Mar 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Liberty is great at rewarding their performing employees through bonuses and other benefits. Flexible time off based on seniority is one of the best that I have seen in my career. Liberty believes in education and training for their employees so that they can advance for the benefit of the company. Liberty also taps into the colleges and universities for employees with potential.

Cons

Liberty has gone through a number of acquisitions lately. All of the change that has occurred because of this "growth" has had it's toll on Liberty's employees. This last year has been the worst as noted by many long-term employees. "It's like we are working for another company!"

3.0
Mar 7, 2010
Recommend
CEO approval
Business Outlook

Pros

- Easy Internship - Management had an open door policy - Great benefits..offered paid time off, even for interns!

Cons

- work was not challenging enough for interns - the internship program was not very structured or organized - no meaningful work given

Viewing 10066 - 10068 of 10,091 Reviews

Glassdoor has 11,374 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.