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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.7

      63% would recommend to a friend

      (10,111 total reviews)
      avatar

      Tim Sweeney

      66% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Mar 11, 2020

      Unstable

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good.

      Cons

      This is not the great company to work for like it once was. If you are not an employee in Boston or Plano there is a constant negative feeling of job security. Positions and departments are being eliminated constantly. They no longer announce the closures in fear of mass panic but at the start of every year there is mass job elimination. I didn't used to fear random meets but now there is a constant fear that it is an announcement of job elimination.

      2.0
      Jan 24, 2020

      Claims Field Resolution Specialist-Property

      Field claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company- I fell I love with this company years ago (when I was in a different position) because of their values and work life balance. They have a yearly volunteer day to allow employees to give back to their communities and support employee chosen charities with donations. Most offices have flex space options giving you a 2-3 day work from home schedule. Adjuster role: Work from home, salary pay, company vehicle w/ pleasure use, gas card, cellphone, all the office equipment you need, make you own schedule.

      Cons

      No work life Balance. Job is supposed to be a 9-10 hr job but it's more like 12 hr when your first starting out. Exceeding Metrics- forget about it for a few years. Goals are not attainable unless through cutting corners and working yourself sick. The expectations they give customers are not realistic so your constantly apologizing and trying to buy time. Turnover rate is ridiculous and I know they have increased pay and changed a few things over the years to try to combat that but they are not there yet.

      avatar
      Liberty Mutual Insurance Response
      6y
      Thank you for your honest review. We take concerns like this seriously and feedback only helps us to improve.
      Viewing 238 - 240 of 10,111 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,396 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.