Pros
Fun working environment when working with store level employees, great product, and a easy to learn. Custom is probably the best part of the job.
Cons
Micro-management is out of control. Constant phone calls when not on the clock or on PTO, but pin it on that you are a Store Manager and should always answer. But that is not okay when you aren't on salary. Inadequate upper management who haven't been on a sales floor in years. Too much tasking to do when customers are #1 priority but get in trouble for not finishing tasking. Pay is not that good compared to the work being done. Hours are long, some times working multiple open to closes. Staffing is difficult and don't receive much help from upper management when it comes to staffing, ended up running the store with just 1 other employee once and not an eye was batted to help. Advancement is easy at store level, but once you hit store manager it is very difficult to rise up. The routes are very difficult to get unless you have been with the company forever. Would like to see the route into Custom or LP changed so some aren't forced to become store managers when that isn't what they want to do.