Lids reviews

3.3

53% would recommend to a friend

(1,418 total reviews)

Robert J. Dennis

62% approve of CEO

45% positive business outlook

Lids has an employee rating of 3.3 out of 5 stars, based on 1,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lids employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Discounts are great Store managers are great people and very loyal Good retail experience

Cons

Upper management is downright awful and unforgiving Product shipment is ALWAYS lacking Expectations for employees is ridiculously unrealistic Pay is too low Hours are too long The focus is more on membership and accessory sales than it is on selling a quality product and keeping what sells in stock. You can't shove unwanted items down a customer's throat. All it does it turn them off from wanting to return. I've seen it hundreds of times.

2.0
Sep 15, 2012

Manger

Recommend
CEO approval
Business Outlook

Pros

Not much. Mall hours were nice that's about it.

Cons

Really bad pay long hours by yourself. Just a bad store all around

4.0
Sep 11, 2012

Not too bad, I guess.

Recommend
CEO approval
Business Outlook

Pros

Great bonus' if you meet your numbers and percentages. It's all about hats! Interactions with customers is cool too. It's about having fun and that's alright.

Cons

Forcible in pitch to customers. Grab two hats and run to the door. Sell embroidery, sell second hat, sell passport discount card, sell accesories. It's good to inform the customer but we had to sell sell sell. Not a typical retail position. More than cashiering and stocking. Sometimes hours allowed could mean cutting staff and/or managment.

Viewing 1375 - 1377 of 1,418 Reviews

Glassdoor has 1,454 Lids reviews submitted anonymously by Lids employees. Read employee reviews and ratings on Glassdoor to decide if Lids is right for you.