Is Life Time a good company to work for as a Member Service Associate?

Member Service Associate professionals working at Life Time have rated their employer with 3.7 out of 5 stars in 69 Glassdoor reviews. This is a higher than average score with the overall rating of Life Time employees being 3.6 out of 5 stars. Search open Member Service Associate Jobs at Life Time now and start preparing for your job interview by browsing frequently asked Member Service Associate interview questions at Life Time .

Does Life Time pay Member Service Associate employees well?

Member Service Associate professionals rate their compensation and benefits at Life Time with 3.1 out of 5 stars based on 69 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Member Service Associate salaries at Life Time.

How happy are Member Service Associate professionals working at Life Time?

69% of Member Service Associate employees at Life Time would recommend their employer to a friend. This rating has increased by 27% in the past 12 months. Member Service Associate professionals have also rated Life Time with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.9 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Life Time?

Personal Trainer (409) , Lifeguard (369) , Account Manager (154) , Operations (133) , Kids Activities Team Member (132) , Facility Operations Team Member (127) , Swim Instructor (124) , Summer Camp Counselor (119) , Life Cafe Team Member (113) , Kids Academy Team Member (102) , Certified Personal Trainer (100) , Aquatics Supervisor (89) , Concierge (87) , Supervisor (84) , Lifeguard/Swim Instructor (82)

What are the pros of working at Life Time according to real employee reviews?

"The people I worked with were great and for the most part everybody di their share." ((in 504 reviews)); "Coworkers are great and working with customers was great" ((in 275 reviews)); "The benefit of a free membership is great if you can find the time to take advantage of it." ((in 242 reviews)); "Decent and flexible hours for college student" ((in 234 reviews)); "good work environment and coworkers" ((in 154 reviews))

What are the cons of working at Life Time according to real employee reviews?

"The hourly pay is low and you have to clock in and out for lunch." ((in 657 reviews)); "Gets very busy and management is poor" ((in 596 reviews)); "I work in sales and have no work life balance." ((in 215 reviews)); "Bad manager, pulled for shifts" ((in 168 reviews)); "Disorganized and poor upper management." ((in 98 reviews))

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Life Time

Life Time Member Service Associate reviews

3.7

69% would recommend to a friend

(69 total reviews)

Bahram Akradi

79% approve of CEO

70% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

Member Service Associate employees have rated Life Time with 3.7 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Member Service Associate professionals have a good working experience there. Life Time is rated in line with the average (within 1 standard deviation) by Member Service Associate professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

69 reviews

4.0

Oct 31, 2025

Great Culture and Team

Team member

Recommend

CEO approval

Business Outlook

Pros

The company has strong, supportive leadership that truly cares about its employees. There’s a real sense of family within the team, and management values work-life balance and personal well-being. It’s a place where you feel appreciated personally.

Cons

At times, employees are expected to go above and beyond their listed job responsibilities.

Life Time Response

8mo

Thank you for sharing this review, we appreciate your feedback and are happy to hear you had an overall great experience working for Life Time!

3.0

Jul 30, 2025

Ok

Team member

Recommend

CEO approval

Business Outlook

Pros

Free membership, management is cool

Cons

Toxic environment and low pay

3.0

Jun 17, 2025

Lifetime

Team member

Recommend

CEO approval

Business Outlook

Pros

Good pay and good benefits

Cons

Can be stressful, Very fast paced environment with a lot of work.

Viewing 4 - 6 of 69 Reviews

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Life Time

Life Time Member Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Culture and Team

Ok

Lifetime

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