Is Life Time a good company to work for as a Member Service Associate?

Member Service Associate professionals working at Life Time have rated their employer with 3.7 out of 5 stars in 69 Glassdoor reviews. This is a higher than average score with the overall rating of Life Time employees being 3.6 out of 5 stars. Search open Member Service Associate Jobs at Life Time now and start preparing for your job interview by browsing frequently asked Member Service Associate interview questions at Life Time .

Does Life Time pay Member Service Associate employees well?

Member Service Associate professionals rate their compensation and benefits at Life Time with 3.1 out of 5 stars based on 69 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Member Service Associate salaries at Life Time.

How happy are Member Service Associate professionals working at Life Time?

69% of Member Service Associate employees at Life Time would recommend their employer to a friend. This rating has increased by 27% in the past 12 months. Member Service Associate professionals have also rated Life Time with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.9 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Life Time?

Personal Trainer (409) , Lifeguard (369) , Account Manager (154) , Operations (133) , Kids Activities Team Member (132) , Facility Operations Team Member (127) , Swim Instructor (124) , Summer Camp Counselor (119) , Life Cafe Team Member (113) , Kids Academy Team Member (102) , Certified Personal Trainer (100) , Aquatics Supervisor (89) , Concierge (87) , Supervisor (84) , Lifeguard/Swim Instructor (82)

What are the pros of working at Life Time according to real employee reviews?

"The people I worked with were great and for the most part everybody di their share." ((in 504 reviews)); "Coworkers are great and working with customers was great" ((in 275 reviews)); "The benefit of a free membership is great if you can find the time to take advantage of it." ((in 242 reviews)); "Decent and flexible hours for college student" ((in 234 reviews)); "good work environment and coworkers" ((in 154 reviews))

What are the cons of working at Life Time according to real employee reviews?

"The hourly pay is low and you have to clock in and out for lunch." ((in 657 reviews)); "Gets very busy and management is poor" ((in 596 reviews)); "I work in sales and have no work life balance." ((in 215 reviews)); "Bad manager, pulled for shifts" ((in 168 reviews)); "Disorganized and poor upper management." ((in 98 reviews))

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Life Time

Life Time Member Service Associate reviews

3.7

69% would recommend to a friend

(69 total reviews)

Bahram Akradi

79% approve of CEO

70% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

Member Service Associate employees have rated Life Time with 3.7 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Member Service Associate professionals have a good working experience there. Life Time is rated in line with the average (within 1 standard deviation) by Member Service Associate professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

69 reviews

5.0

May 30, 2025

Amazing

Team member

Recommend

CEO approval

Business Outlook

Pros

Great work environment with amazing leadership

Cons

None, it's amazing at Lifetime

3.0

Apr 25, 2025

N/a

Crew member

Recommend

CEO approval

Business Outlook

Pros

Free gym membership and perks

Cons

We were perpetually under staffed

Life Time Response

Thank you for sharing this review! We encourage you to reach out to our Employee Relations team to discuss the staffing issues further. We appreciate all that you do for our Life Time team!

2.0

Apr 12, 2025

Trickle-up economics

Team member

Recommend

CEO approval

Business Outlook

Pros

Free membership, generally nice facilities, employees can visit any location

Cons

Compensation and PTO are a joke. "What have you done for me lately?" culture is punishing.

Viewing 7 - 9 of 69 Reviews

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Jobs at Life Time

Associate Asset Manager, Elevators

Associate Director, Core Building Infrastructure

Life Cafe Team Member

Membership Concierge I

Charlotte, NC

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Life Time

Life Time Member Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing

N/a

Trickle-up economics

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