Life Time Member Service Associate reviews

3.7

69% would recommend to a friend

(69 total reviews)
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Bahram Akradi

79% approve of CEO

70% positive business outlook

Member Service Associate employees have rated Life Time with 3.7 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Member Service Associate professionals have a good working experience there. Life Time is rated in line with the average (within 1 standard deviation) by Member Service Associate professionals compared to other employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

69 reviews
3.0
Mar 26, 2025

Lifetime

Recommend
CEO approval
Business Outlook

Pros

Good pay and coworkers are nice

Cons

There's virtually no training and the management is terrible. It's extremely unorganized and most managers seem like they have no idea what they're doing. The free membership is nice and it's slow at times but because of the lack of training, you’re forced to learn everything by yourself, which is overwhelming and upsetting. Overall, I wouldn’t recommend this job.

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Life Time Response
1y
Thank you for sharing this review, although we are sorry to hear your concerns about the lack of training and management. We value our Team Members and strive to ensure they feel valued and heard. Please reach out to our Employee Relations team so we can work to find a solution. We appreciate all that you do for our Life Time family!
1.0
Sep 21, 2024

Low compensation

Recommend
CEO approval
Business Outlook

Pros

Free membership with diamond access

Cons

Low compensation, no real benefits to employees.

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Life Time Response
1y
Thank you for sharing this review, we appreciate your feedback! We value our Team Members and strive to ensure they always feel valued and supported. Your review will help us continue to improve going forward.
Viewing 10 - 12 of 69 Reviews

Glassdoor has 7,936 Life Time reviews submitted anonymously by Life Time employees. Read employee reviews and ratings on Glassdoor to decide if Life Time is right for you.