LifeStance Health reviews

3.2

48% would recommend to a friend

(1,123 total reviews)
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David Bourdon

49% approve of CEO

50% positive business outlook

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid opportunity, create your own schedule and work with populations you want

Cons

The salary they list are FALSE. That is if you see like 35 clients a week and bill for 90837 CPT code, which means 53+ min per session. Less time with the client = less money, even though many say 50 min is standard session time. If a client cancels with notice, no pay. Late notice/no-show, basically pennies or nothing if the client is Medicaid. In the initial phone interview they claim to pay so well so that you can afford time off because they don’t provide you with sick/pto/paid vacation. To qualify for full time status and earn health insurance you have to see approx 27 clients/week too. Payroll and benefits also screws up your paychecks and benefits. So make sure you check them frequently. They don’t rehire positions when support staff leave so less support.

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LifeStance Health Response
1y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to incorporate this feedback. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
3.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Company keeps your caseload full. Help you get credentialed for most insurances so variety of populations and acuity levels. Provided in-site, hybrid and full remote work options. Provides variety of employee benefits, if you qualify provide CEU assistance and on-board training, consultation, and support.

Cons

*Almost impossible to get bonus or stocks, unless you are a very dedicated and opt to see a large number of clients. *No paid vacation, sick, holidays for Fee for Service providers. *To qualify for employee health benefits, 401K, etc. . You must make up any time off, including vacation, sick, holidays, etc. to make sure you make the slot available quotas(Providers only, admin and front staff etc. do not have these quotas). Even though it is already non-paid time. So you will need to longer work week hours for a cushion if you need it for time off, or you lose your benefits. This really only affects people who work less that 40 hrs per week. Quota is not above industry standards, but make sure to be aware for figuring out your work/life balance. *admin support can be a pro or con. Often questions in emails are not answered, but if you are willing and able to go to open office hours or training/consults, they answer and support you. *feels like company grew to fast and they are just catching up and now trying to put in universal policies, so a lot of changes currently.

avatar
LifeStance Health Response
1y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
2.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

High turnover so it's easy to get a job here. Managers are often over worked so that there is little oversight and you are able to do your work as you choose. One of the highest paid group practices, insurance was great, and the 401k matching was pretty nice.

Cons

Lack of support. Officemates rarely attend consultation groups and seem to act as if they are in their private practice. Disappointing as I joined a group practice for collaboration, connection, and peer support. Billing is a mess and stressed my clients out as they often received bills much higher than what they were quoted during scheduling and intake period. Again, another reason I came to a large group practice was for billing support and I felt LS severely lacked in their area and I spent so much more time trying to advocate for my clients. No growth opportunities. Most higher level positions or unique opportunities (eg clinical supervisor for candidates) were filled with no posting. They claimed to be changing this when I left but make close friends with those in high up positions if you want to grow as it seems to be the only way to do that in this company. It felt like I was always matched with the clients who fit me the least. I have no trying or expertise in substance use yet those in active addiction or early recovery were constantly scheduled with me. We had so many amazing certified addiction counselors yet, and this was before the online scheduling option, they kept being given to me.

avatar
LifeStance Health Response
1y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
Viewing 85 - 87 of 1,123 Reviews

Glassdoor has 1,155 LifeStance Health reviews submitted anonymously by LifeStance Health employees. Read employee reviews and ratings on Glassdoor to decide if LifeStance Health is right for you.