LifeStance Health reviews

3.2

48% would recommend to a friend

(1,123 total reviews)
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David Bourdon

49% approve of CEO

50% positive business outlook

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Aug 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Access to free and low cost trainings for CEUs.

Cons

It’s become too corporate and feels less about person-centered care and more about money, Since LifeStance took over Western Psychological, they’ve made very unnecessary changes that caused a lot of providers, the really good, solid providers, leave the agency. It also feels more like a community mental health agency than a large private practice. As a result, employee turnover has skyrocketed and it’s very unfortunate as stated earlier, they’re losing some of the best providers in the county.

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LifeStance Health Response
1y
Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. We want to continue to foster a workplace that is an inviting environment for all and welcome feedback about how to do that. If you are open to discussing further, please reach out directly to globalrecruiting@lifestance.com. Thank you.
2.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

paid maternity leave, good health benefits, ability to have consistent increase in pay over the years

Cons

not all clinicians are vetted well, they will change the company structure without telling people who's jobs may be lost (middle management), you make 50% revenue for office management and front desk staff to be paid and they don't always do a good job, they charge clients astronomically when they can (self pay, after deductible plans), requirement for 30-35 client facing hours citing that this will not lead to burn out

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LifeStance Health Response
1y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
2.0
Mar 29, 2024

You can do better

Recommend
CEO approval
Business Outlook

Pros

LifeStance offers really good benefits and you get your own administrative assistant or front office coordinator (FOC) the FOCs are very helpful.

Cons

I started out with a group practice that was a family business. I was very happy there and worked there as an independent contractor for 10 years before LifeStance bought up the group. Initially, they tried to make it seem as if nothing much had changed for me and in fact that things had gotten better because now I also had benefits, which I did not have before. However, after a year I feel like there occurred a bait and switch, and I had to deal with more and more corporate stuff that I never wanted to deal with in the first place, which is why I chose a profession that would allow me to have a private practice and be my own boss. The main drawback for working at LifeStance is the amount of money they take out of a clinician's income. They determine a fixed rate for each service code, which is supposed to be an average of what insurance companies typically pay for these service codes, and on top of that, they take a percentage out of that to pay for the services they provide. Since I stepped away from LifeStance and started my own practice, using different services such as Headway and Alma to process my insurance claims, I have tripled my income. The monetary value one receives from the benefits they offer in no way makes up for the amount of money they take out of your income. On top of that, they use incentives such as stock options to get you to accept more clients each week than clinicians are typically comfortable seeing, and in that way they also discourage taking leave. They make stock option eligibility and vesting contingent on the number of direct service hours each year. They start lower and then they raise the bar each year. However, because they keep brining in new clinicians they often do not fill open spots with new clients. They also have told people to do their own marketing, which I think is outrageous, given the large amounts of money they take out of their clinician's incomes. One would think that marketing services would be included in that. They also prohibit working remotely out of state for longer than a week, and out of the country at all. All these are reasons I ultimately decided to leave LifeStance.

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LifeStance Health Response
2y
Thank you for sharing your feedback. LifeStance is working hard to incorporate this feedback as we want to continue to foster great workplace. We appreciate all of the hard work you contributed to while you were here. We wish you much success in your career.
Viewing 88 - 90 of 1,123 Reviews

Glassdoor has 1,155 LifeStance Health reviews submitted anonymously by LifeStance Health employees. Read employee reviews and ratings on Glassdoor to decide if LifeStance Health is right for you.