Is Lifetouch a good company to work for?

Lifetouch has an overall rating of 3.0 out of 5, based on over 2,394 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 46% of employees would recommend working at Lifetouch to a friend and 25% have a positive outlook for the business. The best reviews about Lifetouch have been left by employees working as Operations Manager , School Photographer and Underclass (K-12) School Photographer .

Does Lifetouch pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifetouch employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Lifetouch. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Lifetouch?

46% of Lifetouch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifetouch 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Lifetouch?

Photographer (582) , Photographer - School (94) , Sales Associate/Photographer (87) , Preschool Photographer (54) , Studio Manager (49) , School Photographer (43) , Sales Representative (42) , Customer Service Representative (38) , Manager (24) , Photographer & Sales Associate (22) , Sales Professional (22) , Lead Photographer (21) , Account Specialist (19) , PSS (17) , Sales Associate (17)

What are the pros of working at Lifetouch according to real employee reviews?

"The people I work with are great and it’s a hard bun fun job working with the kids." ((in 181 reviews)); "Coworkers were great and you get to learn a new skill" ((in 91 reviews)); "Flexible scheduling and very understanding about family issues." ((in 30 reviews)); "Fun work environment; Get to work with children; Get to use creativity for 99% of the job" ((in 29 reviews)); "Flexible schedule as long as you don't want to work less than 8 hours a day, or the plant is in busy season, or if the "regulars" haven't already prearranged for time off 6 months in advance or prearranged every Friday off because they don't want to work Saturdays." ((in 22 reviews))

What are the cons of working at Lifetouch according to real employee reviews?

"Low pay; not ideal for the creative photog type as it is a corporate environment." ((in 234 reviews)); "Management was poor in some areas and left a lot of new employees in the dark." ((in 130 reviews)); "Long hours and lots of travel" ((in 105 reviews)); "We get emails all the time about some other created position that benefits no one at the territory level." ((in 63 reviews)); "I received no training and was expected to train someone my second day of work." ((in 51 reviews))

What are employees saying about Lifetouch layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lifetouch layoffs and their outlook for job security at Lifetouch in 2026.

What are the top reviewed Lifetouch locations?

Eden Prairie , Minneapolis , Baltimore , New York , Dallas , Muncie , Chicago , Denver , Houston , Charlotte , Los Angeles , San Diego , Seattle , Chattanooga , Tampa , Atlanta , Hayward , Chico , Orlando , Chesapeake , Detroit , Austin , San Antonio , Columbus , Bensalem , Pittsburgh , Portland , Saint Louis , Reno , Philadelphia

Lifetouch reviews

3.0

46% would recommend to a friend

(608 total reviews)

Ken Murphy

45% approve of CEO

25% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

2.8

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

608 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jul 21, 2026

Supportive colleagues and flexibility, but limited growth opportunities

Account specialist

Recommend

CEO approval

Business Outlook

Pros

-Flexibility if you have to run out for an emergency -Bonuses for retention of your accounts -Great colleagues who are willing to help out and ask questions to -Hybrid schedule

Cons

-Tiny annual raises -Hard to take time off if you don't have PTO (the wage is not livable) -No opportunities to move up (unless you are qualified in something else on the corportate side, But there are not alot of positions that open up either)

2.0

Jul 15, 2026

It was great until it wasn't.

Area manager

Recommend

CEO approval

Business Outlook

Pros

Strong since of community at local level, and support from Directors and regional managers however all that support is no longer employed.

Cons

Revolving CEO lead to new strategic focus every 3 years. Round after round of layoffs, mergers, restructures. I went through no less than 6 during my 5 years as a senior manager. Lost local control, and ability to build relationships with accounts. Closed offices based on lease agreements rather than area performance. I would be very careful to ask questions about culture, and tenure of staff, ask how many offices were closed or restructures have happened since Shutterfly, and then Apollo Global Capital. Apollo Global Management usually holds onto assets for 3-5 years, we are past that mark so I would be expecting that they will be breaking up Shutterfly in the near future if it is no longer profitable.

1.0

Jun 4, 2026

Crumbling Company

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

Lifetouch Response

2w

Your review and feedback are appreciated and we take employee feedback and reviews seriously. Lifetouch values the perspectives shared by current and former employees. We're pleased to hear that you had a positive experience working alongside supportive colleagues and that you found value in the benefits offered during your time with us. We also appreciate your candid feedback regarding organizational changes, career growth opportunities, leadership transitions, and compensation programs. We understand that periods of change can create uncertainty, and we recognize the importance of clear communication, consistency, and providing meaningful opportunities for employee development. Thank you for your contributions during your time with Lifetouch!

Viewing 1 - 3 of 608 Reviews

Jobs at Lifetouch

Retail Sales Associate - Photographer

Retail Sales Associate - Photographer

Retail Sales Associate - Photographer

Retail Sales Associate - Photographer

Retail Sales Associate - Photographer

Lifetouch

Lifetouch reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Supportive colleagues and flexibility, but limited growth opportunities

It was great until it wasn't.

Crumbling Company

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