Lifetouch reviews

3.1

48% would recommend to a friend

(2,229 total reviews)
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Ken Murphy

51% approve of CEO

26% positive business outlook

Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 13, 2014

Terrible, lied to at orientation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get paid from the moment you leave your house and get a gas card

Cons

At orientation, I was told I would be full time. I barely made part time, and was let go 3 weeks later because they were "slow" with no unemployment or time notice. The manager was very rude when she told me and got my equipment. The equipment is 200 lbs and you keep it in your car. Since I was new, I had to haul, set up, and tear down all the equipment by myself every time. They didn't train well either.

1.0
Jan 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Manage your own schedule. ESOP, but I doubt I'll get any money from it.

Cons

Management who has never done the job giving their employees unreasonable goals. I started at a $45K salary which was down to $35K when I left 10 years later. Heaven forbid you want to take a vacation - I got tons of grief for taking one in six years, from a manager who takes three to four vacations a year. Bonus structure is only set up for certain employees - if you aren't on the list, you'll never get one. I had to take a part-time job just to pay my bills - this with a college degree and many years of experience with a competitor company. My manager offered no support, no training, and no help, but lots of pain - I often left meetings in tears because he was so mean and rude. Sales goals are extremely unreasonable - as a salesperson, you are urged to grab the "low-hanging fruit" which nets little income, takes a lot of time to service and causes a lot of pain when they can't pay the bills. No room for growth or promotions within the company - if they cut good employees pay, how can you grow as an employee? No benefits, other than the ESOP - even the health insurance leaves much to be desired.

2.0
Jan 13, 2014

ESOP Company Struggling to Adapt to the Digital World

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company produces products that people want (family portraits).

Cons

As an ESOP (Employee Stock Ownership Company), Lifetouch struggles with making the "great leaps forward" they need to to survive (by means other than acquisition) in the age of digital photography and media. Too many senior-level employees are "lifers" and are concerned more about their cash-out than making the needed investments for the employees less than 20 years there and for the benefit of the company and its customers.

Viewing 253 - 255 of 2,229 Reviews

Glassdoor has 2,393 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.