Lighthouse reviews

3.1

44% would recommend to a friend

(332 total reviews)
avatar

Ron Markezich

44% approve of CEO

43% positive business outlook

Lighthouse has an employee rating of 3.1 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lighthouse employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Reviews by job title

332 reviews
2.0
May 31, 2024

Do Not Recommend

Recommend
CEO approval
Business Outlook

Pros

They are a remote-first company, flexible (not unlimited) time off, and occasionally some kind very people.

Cons

There are literally no perks and this company is not as great as they think they are. Some leaders were downright arrogant and should be relieved of their posts. Treated poorly when you're not part of the in-crowd. Under-resourced in many areas. Workload was unmanageable and a it was a struggle to accomplish anything. Whiplash was common. Annual pay increases were minimal at best. Bonus plan and payouts lacked transparency. Cost of benefits was too high for spouse and family coverage. Career growth was not clear and promotions felt arbitrary. Layoffs were secretive and severance plans were not adequate.

2.0
Feb 22, 2024
Recommend
CEO approval
Business Outlook

Pros

There are a lot of good things about Lighthouse, diversity and inclusion are great, there is a degree of work/life balance that is nice if you can take it and there are some great people to work with. Overall, not bad place to work if you want some stability or just a nice change from a law firm or other vendor.

Cons

One thing I can say is if you start working here, negotiate high cause you are not likely to get much more than inflation after without a significant change in your position. Otherwise, a pay raise requires having some major friends on your side. The longer you are here, the harder it gets and it’s rough to see people with half your experience and skills making thousands more. People have left just to come back months later with a higher salary. This may sound like complaining, but when you see it happen again and again, it is a pattern that is hard to ignore. Making waves or ruffling feathers, even in the best possible way, won't benefit you much. You won't necessarily be penalized but without the right people in your corner you won't get much consideration. Opinion and how you are seen goes way further than actual work and outcomes, but that can be said for many companies. This is not just with your direct manager, cross department and skip level can often be just as important. Expect to be spending a lot of time trying to "Build your brand", half the time it’s more important than any sort of technical ability or experience you have. Expect to keep selling yourself for the course of your employment here, resting is for the retired. If you like to test, explore, build, or create, this is not the company for you, it’s a battle to get anything done. A good idea may get explored, but is often left behind, and never gets updated with the market.

2.0
Jun 20, 2023

Not my job

Recommend
CEO approval
Business Outlook

Pros

- The Pros here are shrinking all the time.

Cons

-Never have I ever encountered so many people who get away with, and are rewarded for saying, "it's not my job". If you enjoy begging people to do the bare minimum or help you with a task because you are buried, this is the place for you. - Employees, for the most part, have a zero tolerance attitude here towards learning new skills or understanding how different departments here can be engaged to ultimately create a successful outcome for a client - It's a bit concerning when employees can tell you the last live show they saw in Seattle, all the names of the band members, their history, the DNA makeup of their children, the set list for their last 40 shows, and how many live shows they've done and exactly which venue they played at but they can't recall a simple eDiscovery workflow they've been exposed to repeatedly...over...and over....and over......and over.....and over again. What's more frustrating is when they get a raise due to it because they "fit with Lighthouse's culture" - Go read the book "Five Dysfunctions of a Team". Lighthouse is living, breathing proof of that every single day. - People are promoted here based on the fact that they showed up the day before and the day before that. Hardly any of it is based on actual leadership potential. - The abuse of Flex PTO is RAMPANT! Worst thing ever invented. - If you are of minority status, check that box when you apply, because you will be a SHOE IN! Lighthouse can't get enough. Nevermind actually hiring people on merit, they've gotta check those diversity and inclusion boxes! - If I have to hear one more thing about how the "reduction in force" at beginning of 2023 wasn't "fair", and was "harsh" and "we didn't even get to say goodbye to people", I'm gonna lose my mind. This is work. You come into work to do a job. It's not an after-hours quilting circle.

Viewing 31 - 33 of 332 Reviews

Glassdoor has 354 Lighthouse reviews submitted anonymously by Lighthouse employees. Read employee reviews and ratings on Glassdoor to decide if Lighthouse is right for you.