Lighthouse reviews

Culture is terrible in client facing departments; Turnover is extremely high with many long term employees leaving; They change health insurance carriers yearly for cost saving for the company, not the workers; Constant poorly communicated and executed change; Leadership that lacks experience and empathy; Bait and switch around new roles or opportunities; Lack of equity in pay and treatment for women specifically [so many strong women leaders have been pushed out]; Lack of clear promotion track [many get promoted by failing up or threatening to leave]; Inconsistent manager experience for contributors; Lack of meaningful training to increase knowledge base; Level of support structure for night and weekends is decreasing; Work life balance is practically nonexistent unless you think working 50hrs a week on a slow week is acceptable; Poor leadership that refuses to ask for feedback or ideas from extremely seasoned workers; No autonomy or ability to work at your own pace; and No opportunity to learn career building skills. The client is king - if they want you working around the clock you have to work around the clock. Period. If clients want to curse you out, call you names, be abusive, no one will stand up for you. If sales men want to be condescending or throw you under the bus, no one will stand up for you. The overall message is if you aren’t a yes person or in the right clique, either get on the bus or get ran over. They simply do not care.

1. Abysmal raises year over year result in wages to be much lower than the market. 2. Quality of health insurance has gone to crap and it's expensive. The Cigna PPO insurance plans won't even cover anything towards a woman's pregnancy stay in the hospital for delivering a baby resulting in tens of thousands of dollars in out-of-pocket costs. 3. Company perks that have been in place for many years are getting steadily taken away from employees. 4. Leadership is becoming very disconnected from the actual employees, resulting in company policies and initiatives that have changed rapidly without consistent roll out. 5. Employees who speak up about issues are laid off. 6. DevOps and IT roles have started posting with salaries tens of thousands of dollars under market in order to drive positions overseas as they are "unfillable" in the domestic market resulting in lower skilled teams less able to do their jobs as senior employees are replaced with inexperienced ones. 7. Salaried employees are getting asked to work more unpaid overtime than in previous years. 8. Company bonus program is worse than before. The formula to calculate bonuses was changed to make it impossible to get full bonus even when the company had one of the best financial years in its history. 9. Company is starting to penalize employees with families who live overseas by restricting access to company systems for those traveling. 10. Company morale is getting worse year after year due to repeated failures by leadership to make positive changes. 11. Backfills for employees who leave remain unfilled for extended periods resulting in more work being dumped onto fewer people, causing work life balance to suffer since 2022 for most departments across the organization.