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LinkedIn

Part of Microsoft

Engaged Employer

LinkedIn Customer Success Manager reviews

3.7

70% would recommend to a friend

(112 total reviews)
avatar

Ryan Roslansky

53% approve of CEO

43% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Work/Life balance

2.8

Senior management

2.7

Career opportunities

Manager, Customer Success employees have rated LinkedIn with 3.7 out of 5 stars, based on 112 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have a good working experience there. LinkedIn is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

112 reviews
3.0
Jun 30, 2025

No progression

Customer success manager
Recommend
CEO approval
Business Outlook

Pros

Great people and good work life balance.

Cons

No progression or opportunity, salary increases are minimal if not non existent. Constant change but no communication.

2.0
May 26, 2025

Company Has gone downhill drastically

Customer success manager
Recommend
CEO approval
Business Outlook

Pros

DTO but that’s going away

Cons

The company is struggling big time in terms of finding ways to be innovative and stay relevant as the product is not as instrumental to one’s work as some might make it seem. People are tired and burnt out, but because the market is so bad everyone sits there and stays because of the fear there’s nowhere else to go. It has become a very metric based organization with not a lot of thought from leadership on the matrix even make sense organization is focused on. How much they can squeeze the juice out of the lemon at the sake of the employees well-being

5.0
May 10, 2025

Overall still a great place

Customer success manager
Recommend
CEO approval
Business Outlook

Pros

Perks, culture, amazing peers. Work life balance was a thing in the past but the market is getting more and more challenging.

Cons

Too many priorities Performance Metrics are not always 100% under my control. Low opportunities to grow vertically.

Viewing 7 - 9 of 112 Reviews
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Glassdoor has 9,446 LinkedIn reviews submitted anonymously by LinkedIn employees. Read employee reviews and ratings on Glassdoor to decide if LinkedIn is right for you.