Lionbridge reviews

3.5

63% would recommend to a friend

(2,704 total reviews)
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Sebastian Bretschneider

Not enough data to show CEO approval

55% positive business outlook

Lionbridge has an employee rating of 3.5 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lionbridge employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

-Choose when you work, usually no shortage of tasks outside of holidays. -Wellness resources are provided and management at least pretends to care about you which is a step up over some other places. -This particular position is W-2 employee, so better than other companies that hire you as an independent contractor for the same kind of work. -If you work less (yes, less) you get extra incentive bonuses occasionally (more about that in the cons).

Cons

-No interaction with other people, no transferable skills, no chance to actually advance up the ladder to make a career out of this, and putting this on a resume has actually hurt me in other job interviews when they find out how low level this work actually is. -Incentive bonuses are paradoxically given only to those who work less hours. I do max hours for them every week (20), but what I get in return for that work is I see others who do only 10 hr/week getting bonuses while I get nothing. I think the idea is that if they have a surplus of tasks on a given week, they'll incentivize the people who usually do less work so that more tasks get done overall (whereas they can take the people who usually do max hours for granted), but it's an incredibly demoralizing capitalist technique, since I do more work for this company only to see OTHERS who do less get rewarded instead, and it feels insulting especially in this pandemic where those extra bonuses would go a long way. -You're required to log your own time (which is very annoying to keep track of since they ban timer extensions) even though payroll tracks your time behind the scenes. People who accidentally overreport hours worked have gotten warning emails forcing them to fix it, but of course if you underreport they won't say anything. Because of this, most people probably end up underreporting by a little, and when you multiply that by thousands of employees, I bet Lionbridge ends up saving quite a bit from doing things this way.

2.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

I have worked a couple of positions over the years with this company. But I will mainly rate the one I have had the most issue with to warn people. The pros is that this company is a big one so I wouldn't deter anyone from applying. Some positions may be more organized better than others. As an Internet Assessor about 7 years ago. I really liked it. That was before you were required to be an employee. But overall, I thought feedback with that position was good. It's not a job I would do today because the task are too heavy on changing to much and the job doesn't pay well from what you had to do initially.

Cons

This is good when why you are on a platform where there is some accountability in how some of these Project Mangers, etc communicate. With the transcription as well as a new project they have that isn't advertised, you can not trust their communication. Some of them do not give you project updates and ghost people. It's rude and cowardly . And being that it's happened more than once I find it a work culture thing when some of them don't have accountability such as a ticket being created where others can read like they have for one position. I don't know of some of these people are socially awkward or just superior and rude. But some of the social etiquette via email is poor. And this isn't everyone but I've seen it several times. This is why this is a problem, if there isn't any accountability, you don't know if they are picking their personal favorites or discriminating by not offering you work. Another thing, is that some of the English transcription guidelines are overly written and put together where the language isn't organized well. They were also shifty on how they reviewed your work to the point I personally did not trust these invisible graders or the project managers.

1.0
Aug 4, 2020

Terminated abruptly

Recommend
CEO approval
Business Outlook

Pros

Good pay, flexible hours, interesting work

Cons

I worked for Lionbridge for over a year. Always met my goals. Passed every evaluation given while performing the job, last rating was 90%. Passed every quiz. Never received one complaint. Suddenly received an email stating I was being let go due to not meeting quality standards. I was very surprised and emailed asking for more specific info. Received a canned email in response. Sent another email stating that I haven’t had tasks available in a month....so what was this based on. Received another canned response. Refused to provide info on what it was based on. As another reviewer said work has been non existent since COVID so I don’t believe the reasons they are providing for termination.

Viewing 187 - 189 of 2,704 Reviews

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